Find Your Dream Trading Job in India

The Professional, Trading Engineering job maintains and partners to design and develop software applications and systems that drive the trading operations. With limited supervision, this job participates in co-creation and maintenance of sophisticated software applications vital to our trading activities, collaboration with cross functional teams to conceptualize, design and implement new software features that meet user needs and advance our business objectives, including upgrading existing software by writing clean, efficient and scalable code to improve performance and functionality, and identifying and resolving issues promptly to ensure the seamless operation of the software systems. This job also participates in code reviews and shares insights and knowledge to uphold the standards of excellence.

• SOFTWARE DEVELOPMENT: Design, develop, and maintain scalable ETL/ELT pipelines using AWS Glue, Apache Airflow, and Apache Spark/Scala. Build real-time and batch data processing solutions using Apache Kafka and Spark Streaming. Write clean, efficient and maintainable high-performance data transformation code in Scala, customizing solutions to align with trading strategies and regulatory requirements.

• AUTOMATION: Integrate and optimize data workflows with Snowflake for analytics and BI consumption.

Implements continuous integration and deployment pipelines to streamline trading software releases, automates complex tests to validate software reliability under various market conditions and optimizes workflows by automating repetitive tasks to increase operational efficiency.

• COLLABORATION: Collaborates with traders, data scientists, analysts, and other cross functional teams to gather requirements and deliver needed solutions, ensuring technical solutions aligned with business goals, participates in agile practices like standups and sprint planning for effective communication, shares knowledge through code reviews to drive learning and best practices, and explains technical concepts clearly to nontechnical team members.
• TESTING & DEBUGGING: Develops comprehensive test plans, including unit and integration tests, to validate functionality and performance, applying advanced debugging skills to resolve software defects and maintain system integrity, performing complex testing to ensure the system handles high transaction volumes, and collaborating with quality assurance teams members to ensure software meets standards before deployment.
• CONTINUOUS IMPROVEMENT: Implement data quality, governance, and security best practices across all platforms. Sustains the commitment to improving system performance, scalability and reliability to ensure systems evolve with changing needs, staying current with industry trends and best in class standards, proactively suggesting improvements to development processes and tools, and integrating users and stakeholders feedback to refine software solutions.
• DOCUMENTATION: Reviews and builds technical documentation of complex system architecture and development processes, ensuring clear technical guides and operation manuals to facilitate ease of use, maintaining compliance with regulations and policies, and collaborating to build the knowledge base for delivering onboarding and training new team members.

TECHNICAL SUPPORT: Monitors and troubleshoot data pipelines, live trading systems for optimal performance, ensuring reliability and scalability including addressing complex real time issues promptly, responding quickly to resolve operational problems, minimizing downtime and risk, executing routine maintenance to keep systems secure and efficient, and developing disaster recovery planning to ensure business continuity during system failures or crises

• Minimum requirement of 3-5 years of work experience in data engineering or big data development.

Technical Skills Required

• Strong programming skills in Scala (or Scala/Python with willingness to work in Scala)
• Hands-on experience with Apache Spark (Data Frames, Spark SQL, Streaming)
• Proficiency in AWS services: Glue, S3, Lambda, EMR, Redshift, IAM
• Experience with Apache Kafka for real-time data ingestion and processing
• Workflow orchestration using Apache Airflow
• Good experience with Snowflake: data loading, transformation, performance tuning
• Experience in Agile/Scrum environments

Preferred Skills

• Worked on large-scale data platform migration initiatives, including legacy-to-cloud transitions and modernization of ETL pipelines

Functional Skills Required

• Hands-on experience in agricultural trading platforms, derivatives pricing, risk-adjusted analytics for futures, options, and hedging strategies
• Strong understanding of market and credit risk, derivatives trading, risk exposure, and contract lifecycle management
• Proven track record in designing cloud-native data platforms using AWS, Spark, Kafka, Snowflake, and Airflow, with a focus on scalable, secure, and domain-driven solutions

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Remote (India) 5:30 PM - 3:30 AM IST (US Market Hours)

Monday-Saturday Full-Time Probation: 3 Months

60,000 - 70,000 / month + Bonus

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

Minimum Requirements

• 2+ years of experience in SaaS or product-based technical support
• FinTech or trading-related platform support background (stocks, options, futures, or analytics tools)
• Excellent written English -> this is non-negotiable!
• Proven ability to self-learn quickly and handle complex workflows independently
• Proficiency with Excel/CSV data handling
• Strong troubleshooting and reasoning skills
• Must complete internal product learning before starting live support

Important: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.

Strict Expectations

• Strong command of written English - absolutely mandatory
• Demonstrated ability to self-learn from detailed documentation
• Heavy reliance on AI tools for answering users is not acceptable
• This role demands critical thinking, trading familiarity, and discipline

About Us

We are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.

Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.

Role Overview

We are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.

This is a technical, product-centric support role - not a BPO or call-center position!

You will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.

Only apply if you are serious about trading, product support, and independent learning!

Key Responsibilities

• Provide fast, clear, and accurate live chat (primary) and email (secondary) support
• Help traders navigate platform features, trade analytics, and reports
• Troubleshoot issues related to account setup, imports, and analytics workflows
• Identify recurring technical issues and resolve them using strong product knowledge
• Maintain and efficiently search through a large 200+ page internal knowledge base
• Document findings and curate common questions/answers
• Manage multiple concurrent chats with empathy, speed, and accuracy

Hiring Process

• Submit Google Form + mandatory recorded answers
• Product knowledge test
• 1-2 interviews
• Offer

Why Join Us

• Work at the intersection of FinTech, trading, and real-time analytics
• Direct mentorship and weekly review from company leadership
• Clear growth into Product, QA, or Technical Operations
• Competitive pay + bonus + global exposure

Apply Now:

Incomplete applications (missing form or recording) will not be considered.

We are an equal-opportunity employer.

If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.

Risk Lead – Proprietary Trading

Desks: Listed derivatives (index & single-stock options), OTC exotics/structured products, Equity and Debt

Role Summary

The role is for a desk that is being setup. Candidate will be key founding member of the team. Own end-to-end market risk for a multi-strategy prop desk. Design/enforce limit frameworks, monitor intraday Greeks, run VaR/ES and stress programs, validate pricing models, and operate RMS/OMS controls with rapid incident response (kill-switch).

Core Responsibilities

• Intraday Risk & Limits: Real-time delta/gamma/vega/theta; cross-gamma/vol-of-vol; IV shifts, skew/term stresses. Calibrate hierarchical limits (gross/notional, net, single-name, sector, beta, vega buckets , drawdown, liquidity). Operate RMS/OMS (fat-finger, price bands, OTR, throttles, kill-switch & escalation).
• Risk Measurement: Daily VaR (hist/MC) & Expected Shortfall ; back-testing and exceptions. Structured stress: IV ±X%, skew twist, term-structure shifts, jump/gap, correlation breakdown, liquidity haircuts, exchange-margin hikes. Funding & margin forecasting (SPAN/VAR, ELM, ad-hoc), peak/intraday calls.
• OTC Exotics Risk: Barriers (KI/KO), autocallables, cliquets, digitals (single/dual), quanto, Asians, varian

Job Purpose and Impact The Manager, Trading Engineering job sets goals and objectives for the achievement of greenfield, brownfield and BAU work results for the product team responsible for designing, developing, and maintaining software applications and systems that drive the trading operations. This job requires strategic vision and technical leadership to manage trading engineering products and projects, implementing appropriate technologies and methodologies and adopting best in class industry standards and emerging technologies to improve the performance and capabilities of trading systems. This job also leads the trading engineering team to deliver against project planning and prioritization, coordinating cross functional collaboration and allocating resources effectively to achieve optimal efficiency. Key Accountabilities PROJECT MANAGEMENT: Coordinates the planning and delivery of trading software projects/products, ensuring timely and within scope completion despite market volatility across multiple products, trading platforms, risk management systems and real time analytics tools. AUTOMATION: Leads the implementation of continuous integration and deployment pipelines to streamline trading software releases, automating tests to validate software reliability under various market conditions and optimizing workflows by automating repetitive tasks to increase operational efficiency. QUALITY ASSURANCE: Reviews to ensure adherence to the highest standards of quality and

Entity: Customers & Products Job Family Group: Retail Group Job Description: As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. Bp's customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, demonstrating technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC! Mobility & Convenience Europe is a leading fuel and convenience retailer with a network of 6000 bp and Aral branded retail sites in eight European markets and a team of around 13,500 colleagues serving millions of customers every day. Our vision is to become first choice for customers, improving our base business and creating our future business all with safety and customer centricity at the heart of what we do. Job Overview: Reporting directly to the Head of Trade Planning, Support and Proposition Development, the Support Lead will be responsible for maintaining the central SAP system, resolving store scanning issues through the Shops & Valeting Helpdesk, supporting the trading team in all aspects of buying administration and commun

Quantitative Trading Intern (Paid Internship) - GoQuant Technologies Inc.

About Us

GoQuant develops solutions that make life easier and more profitable for digital asset traders and researchers. We do so primarily by increasing transparency, boosting speed, and placing decisions in the hands of users.

We currently offer two solutions: GoMarket and GoTrade. GoMarket is a subscription service that delivers low-latency digital asset data via WebSocket. Features include a unified querying language that allows users to easily bypass exchange-specific protocols to access data. GoTrade is a trade execution platform that allows clients to trade digital assets—using multiple interfaces (Rest API, UI, WebSocket, Redis, etc.) to rapidly interact and trade with cryptocurrency exchanges.

Our infrastructure is built with performance, flexibility, and reliability in mind, leveraging technologies across Python, C++, and cloud-based systems.

This is an exciting time for the GoQuant team as we onboard clients and rapidly build out our solutions to meet their needs.

Job Description:

We are looking for a Quantitative Trading Intern with experience or a strong interest in trading, market microstructure, and quantitative methods. This internship will offer hands-on experience with trading strategies, data analysis, and statistical modeling applied to digital asset markets.

Interns will work cl

Role Overview:

We are looking for a seasoned trading professional to lead the international procurement and trading of edible oils for our growing business. The Head – Trading will be responsible for sourcing crude and refined oils (such as palm, soya, sunflower, etc.) from global markets, managing price risk, and optimizing landed costs while ensuring a seamless supply chain. This is a high-impact leadership role that demands global market fluency, strategic foresight, and hands-on execution capability.

Key Responsibilities:

1. International Sourcing & Trading:

• Lead procurement of edible oils from key origins such as Indonesia, Malaysia, Argentina, Ukraine, etc.
• Identify, evaluate, and manage supplier relationships including global producers, trading houses, and brokers.
• Negotiate contracts, payment terms, and commercial clauses aligned with risk mitigation goals.

2. Market Intelligence & Price Forecasting:

• Monitor global commodity trends, trade policies, weather patterns, and geopolitical developments impacting edible oil prices.
• Provide short- and long-term market outlooks to guide procurement timing and decisions.

3. Risk Management & Hedging:

• Develop and execute hedging strategies using futures, options, and OTC instruments (e.g., via exchanges like BMD, CBOT, etc.).
  

  Allana Group

  

  2 days ago