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Sales Quality Analyst (Private Medical Insurance)

Sales Quality Analyst

Location: Bournemouth (Remote working available if desired)

Package: Negotiable + Benefits

Brown & Brown Employee Benefits are eagerly looking to recruit a Sales Quality Analyst to join our Compliance team.

The main function of the role is to complete, record and provide feedback to advisers in relation to file reviews. You will work closely with the sales team to ensure that all their processes are in line with requirements and provide good customer outcomes.

In addition to reviewing files, in accordance with the PCH T&C scheme, you will be responsible for assisting with monitoring employees' adherence to required training & competency requirements, providing detailed management information to the Compliance & Conduct Manager as well as feeding performance back to all advisers.

The Rewards:

  • A wonderful office environment where you can learn and develop, with an incredibly friendly team who love looking after their clients needs.
  • A Negotiable basic salary + Bonus and all the normal benefits you'd expect - Pension, Group Life Assurance, Individual Private Medical and the option to flex other options in post probation
  • Hybrid working on offer if desired
  • An organisation that wants to invest in the team, so post probation the option of studying for professional qualifications (including funding).

Duties will include:

  • Monitoring and assessing advisers via file checking and call listening and identify any training needs
  • Provide feedback and training where required
  • Work with the Compliance team and support the T&C scheme
  • Assist in the monitoring and reporting results of the PCH T&C scheme
  • Ensure the fair treatment of customers and their best interests is core to the activity of the business at all times
  • Compile and present reports, MI and statistics to the Compliance & Conduct Manager in appropriate style and manner and within required timescales.
  • Advise and keep up to date the Compliance & Conduct Manager on all matters relating to compliance performance by the sales team
  • Provide clear and objective feedback, recognising achievements and providing constructive suggestions and encouragement for improvements
  • Maintain detailed records

Previous compliance, call monitoring or sales quality analysis experience is required to be considered for this role, ideally from an insurance background.

For more information please apply online or contact Dan Hurley.

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Brown & Brown

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Today

Data Quality Analyst

Data Quality Analyst Contract: Permanent Salary: Grade 4 (£25,584 £27,269) Hours: Full time - 37 hours WorkPattern: Mon - Fri (Flexi time) Location: Headquarters/Remote working

An opportunity has arisen within Business Intelligence for a Data Quality Analyst based at Headquarters in Sheffield.

The overall purpose of the role will be to ensure the execution of data quality routines, proactively monitoring, measuring, analysing, executing, tracking, and reporting on data quality issues. The role also involves supporting managers in developing the CRMP/Strategic Plan and other key strategic documents, as well as providing systems administration and support in data collection systems.

To be considered for this role, you will have previous experience with:

  • Working in data quality management or a similar role.
  • Supporting the development of key documentation.
  • Providing systems administration and support for data collection systems.

You must possess strong analytical and problem-solving skills, excellent attention to detail and accuracy, and an understanding of data analysis and data quality management tools. You must be a good communicator with strong interpersonal skills and be able to work independently and as part of a team.

The key duties will include supporting Business Intelligence in aggregating data for strategic documents and making recommendations to support corporate decision-making. You will be responsible for ensuring data quality to support informed decision-making, ensuring quality assurance of statutory obligations and submitting data to the Home Office and other organisations.

You will conduct system reviews, recommend performance improvements, collate and validate statistical returns, perform daily data quality checks, and maintain supporting documentation. Additionally, you will track and audit data passing through Business Intelligence managed systems.

New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. We offer 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years service to 32 days, followed by an extra day a year up to a maximum of 37 days. We also operate a generous flexi time attendance scheme.

Most of our corporate roles offer flexi time and agile working, meaning people can vary their hours to suit their commitments outside of work as agreed with their line manager. Flexi time can be accrued with a potential of up to 13 days to be taken within a year.

All eligible corporate staff are auto enrolled onto the Local Government Pension Scheme with contributions ranging from 5.5% to 12.5%. It is a defined benefit pension scheme that means pensions are based on salary and the length of paying into the scheme. Further information on the scheme, and additional benefits, can be found on the LGPS website.

Other benefits include (but not limited to) enhanced sick pay, access to free on-site gyms, a cycle 2 work scheme, access to emergency services discounts across a wide variety of popular companies, enhanced maternity and paternity schemes and the opportunity to join the TransaveUK credit union.

Closing date for applications: 09:00 hours on 23rd June 2025

Interviews are likely to be held: Week commencing 30th June 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We warmly welcome applications from individuals who identify with underrepresented groups within our workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, we will look to support anyone who requires Part Time/Job share working hours. We believe that a diverse workforce leads to innovation, creativity, and better decision-making, and we are dedicated to creating an environment where everyone can thrive.

Applications from job share candidates will be considered and all applications will be given equal consideration.

Please note any appointment is subject to the relevant level of Disclosure and Barring Service (DBS) Check. Enhanced checks with barred lists will be carried out for roles that undertake regulated activity which is a term related to working with children or vulnerable adults.

South Yorkshire Fire & Rescue s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People.All staff are expected to share this commitment.

If you require any of our recruitment documents in larger print this can be arranged.

No agencies please.

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South Yorkshire Fire & Rescue

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Today