Find Your Dream Technical Support Job in United Kingdom

Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7.

What you'll do:

• Configuration and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation.
• Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK.
• Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team.
• Address TPCMS issues either by resolving the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution.
• Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer.
• Ensure all Service Level Agreement targets are exceeded.
• Support the transition of the TPCMS service to other parties by supporting the development and training needs of individuals.

Who you are:

This role would be ideal for an organized, proactive and diligent 1 st Line Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role would suit someone who enjoys problem-solving and thrives in a team environment. Given the 12-hour shift rotation and the fast-paced nature of the team, it's clear that adaptability and strong communication skills will be key in this position. It would be a perfect fit for someone eager to develop their technical skills while contributing to the team's success.

Key Requirements:

• Vendor certification of the following would be beneficial: VMware, MS Windows System Support, Cisco knowledge - LAN / WAN, Juniper, IP Trade.
• McAfee SIEM Security - Security Information Events Management knowledge
• IT / ICT further education

What we offer:

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually
• Company pension scheme
• A range of family friendly policies
• Occupational health support and wellbeing Portal
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

Learn more about Telent:

Click here for Telent Video!

We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

About Telent

Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.

Brilliance brought together.

We are guided by our values and behaviours:

Be Inclusive

Take Responsibility

Collaborate

Be Customer-focussed

An exciting opportunity has arisen to join our evolving Planning Team at East Cambridgeshire District Council as a Technical Support Team Leader on a permanent basis.

Location: Ely, CB7 4EE

Salary: £40,476 to £45,718 per annum plus benefits

Job Type: Full - Time, Permanent

Closing Date: 4th July 2025

About Us:

East Cambridgeshire boasts excellent transport links, stunning countryside, vibrant markets, click apply for full job details

Technical Support Engineer Location: Cornwall Contract: Permanent

We are recruiting for Technical Support Engineer to join the team for a global client. Our client specialises in I.T solutions and communication services within Government and Maritime markets.

As a Technical Support Engineer, you will be responsible for 1st and 2nd line technical support on product, service and billing enquires for click apply for full job details

Technical Support Engineer

Are you looking for a job off the tools but keep being rejected for a lack of experience?

Do you want to be home at a reasonable time each day?

Do you like providing solutions to customers?

If yes and you have a HVAC or Controls background, then please apply.

This is an excellent opportunity working for a company who have grown year on year for the last 4 years. You will be part of a global business; this is an excellent opportunity for a Project Engineer / Service Engineer or Installation Engineer with a HVAC background.

Technical Support Engineers Package

40K

Clear progression

Pay reviews every 6 months

Pension

25 Days holiday

Duties

Provide technical support to Engineers over the phone and email

Focusing on business growth

Site visits

Technical Support Engineers Requirements

Knowledge or exposure to HVAC Products or Controls

Electrical qualification

Worked as a Service Engineer, Project Engineer or similar

Keen to progress career and work with an inspirational line manager

Refrigeration Engineer

Are you looking for a job off the tools but keep being rejected for a lack of experience?

Do you want to be home at a reasonable time each day?

Do you like providing solutions to customers?

If yes and you have a HVAC or Controls background, then please apply.

This is an excellent opportunity working for a company who have grown year on year for the last 4 years. You will be part of a global business; this is an excellent opportunity for a Project Engineer / Service Engineer or Installation Engineer with a HVAC background.

Refrigeration Engineers Package

38K

Clear progression

Pay reviews every 6 months

Pension

25 Days holiday

Refrigeration Duties

Provide technical support to Engineers over the phone and email

Focusing on business growth

Site visits

Refrigeration Engineers Requirements

Knowledge or exposure to HVAC Products or Controls

Electrical qualification

Worked as a Service Engineer, Project Engineer or similar

Keen to progress career and work with an inspirational line manager

We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach click apply for full job details

Astute's Renewables team is proud to be partnering with an established and growing operations and maintenance provider focused on large-scale solar energy projects across the UK and internationally.

We're looking for a Technical O&M Support Engineer who blends hands-on electrical knowledge with analytical skills and a problem-solving mindset. In this role, you'll be providing advanced remote support to field teams, analysing system performance, and supporting the technical resolution of complex issues across a broad solar portfolio.

If you're currently providing remote or second-line support in the solar or electrical O&M space and you're ready to step into a more autonomous, international-facing role - we'd love to hear from you. Responsibilities and duties Reporting to the O&M Team Leader, you will:

• Provide advanced remote support for field engineers, diagnosing and resolving complex faults
• Analyse system data (SCADA, inverter portals) to spot issues and improve performance
• Collaborate with on-site teams to identify and address systemic issues, helping reduce downtime and optimise asset performance
• Lead or support RCA investigations and escalate to manufacturers when needed
• Create and maintain technical documentation and repair guides
• Support commissioning, retrofit works, and attend site when remote solutions aren't viable
• Collaborate with internal teams and international subsidiaries on recurring issues and best practice
• Contribute to knowledge sharing, KPI tracking, and the onboarding of junior engineers
• Act as a technical liaison across your team and management, contributing to work order planning and weekly operational meetings

Professional qualifications We are looking for someone with the following:

• Around 5 years' experience in electrical installation or maintenance in the solar O&M sector
• Strong knowledge of inverters, communication protocols, and remote monitoring systems
• Experience with SCADA platforms and confident interpreting electrical schematics and SLDs
• Familiarity with root cause analysis techniques and hands-on troubleshooting
• NVQ Level 3 (or equivalent) in electrical installation or similar qualification
• Proven track record of working closely with OEMs and field teams to resolve technical faults

Personal skills We are looking for someone with the following:

• Demonstrate a methodical and analytical approach to technical problem-solving
• Communicate clearly and confidently across technical and non-technical teams
• Take initiative in developing documentation and improving internal processes
• Remain calm and solutions-focused when addressing complex or high-pressure issues
• Be self-motivated, organised, and able to manage multiple tasks simultaneously
• Show a collaborative mindset, with a willingness to support and mentor colleagues

Salary and benefits of the Technical O&M Support Engineer role

• Salary 60,000 depending on experience
• Company vehicle for site visits
• 25 days annual leave + bank holidays
• Pension scheme & company sick pay
• Company mobile phone & laptop provided
• "Wellness Wednesday" mindfulness time weekly
• Regular wellbeing check-ins & team-building days
• Supportive culture with social events
• Ongoing training and development opportunities

INDREN

Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.

Technical Support Engineer - Semiconductors / Welding 50,000 - 55,000 + Company Car + Bonus + Benefits Dartford (Commutable from Bexley, Bromley, Orpington, Sidcup, Gravesend, Sevenoaks, Maidstone, Tonbridge, Dartford itself, Swanley, Rochester, Chatham, Gillingham) Are you an Engineer with experience in the Semiconductor industry, looking for a technically challenging role offering variety and long-term career progression? This is a great opportunity to become the go-to technical expert for world-leading manufacturer of specialist machinery. Renowned for their technical excellence and specialist training, they are industry pioneers looking to expand their team due to sustained growth. The company are the largest supplier of semiconductor manufacturing machinery in the UK. This is a varied position combining technical support, fault analysis, documentation, and customer interaction. This role would suit an Engineer within the Semiconductor space, looking to become the go-to technical expert within a niche industry. The Role -

• Support production by resolving technical issues and maintaining product quality.
• Liaise directly with customers, providing technical expertise and delivering training.
• Occasional travel internationally support field failures and assist with installations.

The Person -

• Engineer with experience in the Semiconductor / Welding industry
• Happy with occasional international travel
• Looking to become the go-to technical expert for a growing business

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Jamie Saint at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

A software company based near Durham are recruiting for a Technical Support Engineer to join their team. The role will be responsible for providing 1st and 2nd line support, resolution of tickets and service requests within the defined Service Level Agreements, as well as direct involvement in the deployment, configuration and integration of the software.

Responsibilities

• Providing direct Application Support and consulting on the implementation and usage of company software.
• Managing own workloads, ensuring support tickets are in adherence to SLAs.
• Working with the support team to handle service requests: including logging, processing and the assignment of tickets through the Ticketing Portal.
• Responsible for evaluating tickets and escalating into L3 support when necessary; including being able to continue to work or provide insight on that ticket when in L3 or L4 escalation.
• Developing customer relationships and building rapport to enhance the support service.
• Providing expert knowledge of the company's extensive product range to be able to make recommendations and share advice on the implementation and usage of software.
• Managing installations and upgrades as well as configuration of software to integrate with telephony systems and third-party software.
• Analysing system errors and performance data from sources including application logs, system logs, bandwidth utilisation reports and other diagnostic tools to identify technical issues, taking corrective action as necessary.
• Documenting and writing up knowledgebase articles on common incidents, knowledge acquired through training and specialist information on the configuration of software.
• Follow approved procedures for change control and documentation standards.
• Assisting the Technical Support Team Leader on administrative duties and keeping the CRM up to date.
• Assisting the Technical Support Team Leader and taking a lead on the management of application licences across the customer base.
• Ensuring all customer licences are correctly audited and continuity of service is maintained by creating, applying and auditing all application licences.
• Providing internal technical support to the business.
• Aid with the setup and ongoing maintenance and operation of the chosen Ticketing application.

Qualifications

• Excellent troubleshooting and diagnostic skills are essential.
• Hands on intermediate level technical knowledge of both hosted and remotely administered environments and infrastructure on Windows platforms.
• Administration, tuning and querying of Microsoft SQL Server , SSRS and SSIS.
• Troubleshooting of Windows Server Infrastructure and application issues under tied SLAs.
• Basic knowledge of Microsoft Windows Active Directory Infrastructure integration, group permissions and security policies.
• To be able to write SSRS reports and SSIS packages.
• An understanding of LAN/WAN/TCP/IP/Ports and Protocols.
• An understanding of network protocols and in particular VOIP\SIP technologies
• An understanding of hosted applications under Microsoft Internet Information Services (IIS), deployment of .NET, SSL certificates and Application Pools.
• Basic SAN and Clustering technologies.
• An understanding of development and its impact with the application supportability.
• An understanding of defect management and release management processes.

Technical Support Engineer (CNC / Machine Tooling)

£35,000 - £45,000 + Training + Progression + Company Car + Company Bonus + Company Benefits

Northampton

Are you a Technical Support Engineer or similar with a background in Visual Basic and Windows operating systems looking to join a tight-knit company offering specialized training?

Do you want to develop your career as you progress within a growing company while being rewarded with an annual bonus to increase your earnings?

This company, established over 20 years ago have since seen excellent growth, now with a broad client base across a range of industries including Civil, Defense, Aerospace and Automotive. They offer production solutions, including tool measuring and presetting, manufacturing support and shrink technology. Due to their continued growth, they are now looking to add a Technical Support Engineer to their team.

In this dynamic role your time will be split between the office and meeting face to face with clients. You will conduct visits to key clients as you troubleshoot software issues that arise. You will diagnose and resolve bespoke software issues, providing technical support.

This role would suit a Technical Support Engineer or similar with a background in Visual Basic and Windows operating systems looking for a specialist role within a well-established engineering company.

The Role:

• Conduct client visits.
• Troubleshoot, diagnose and resolve bespoke software issues.
• Provide technical support.

The Person:

• Technical Support Engineer or similar.
• Knowledge of Visual Basic / Windows Operating Systems.
• Commutable to Northampton.

Reference: BBBH19761

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

A highly successful and well-established client of ours are seeking a Product Technical Support to join their company. This position would be fantastic for a candidate who is looking to learn and grow with a company that will offer training and full support. The purpose of the role is to support the Technical Manager with customer queries and office technical support.

About the Role

This role focuses on delivering support and advice to customers. You will be responsible for responding to product-related queries, troubleshooting issues, and working collaboratively with internal teams to ensure a positive customer experience.

Responsibilities

• Provide guidance to help customers and partners choose the right solutions for their needs.
• Offer first-line support via phone and other communication channels.
• Investigate and resolve product or application issues.
• Log and manage support cases through CRM.
• Work collaboratively with other departments to share knowledge and resolve more complex cases.
• Occasionally visit customer sites for support or training needs.
• Ensure a high level of customer satisfaction.
• Respond to queries and issues in a timely and effective manner.
• Contribute positively to team and business objectives.

Requirements

• Strong communication and interpersonal skills.
• Industry background or experience is required (ideally minimum 2 years)
• A proactive and customer-focused approach.
• Comfortable with problem-solving and technical discussions.
• Familiarity with digital tools and documentation.
• Willingness to travel occasionally within the UK.
• A valid driving license is required.

In return my client offers a fun working environment and a busy yet challenging position! Please apply for further information.

IT Technical Support Engineer - SC Cleared

Location: Multiple UK Locations Rate: 180 - 200 Per Day (Inside IR35) Contract Length: 6-months with extensions Summary:

We're looking for a proactive and detail-oriented IT Technical Support Engineer to join a dynamic team supporting a regional IT service hub. This role is ideal for someone who thrives in a fast-paced environment, enjoys hands-on technical work, and takes pride in maintaining high service standards.

Key Responsibilities:

• Manage and update support tickets for your assigned hub and surrounding locations, ensuring timely resolution and communication.
• Oversee local stock and asset management, including scanning equipment in and out of the hub in line with operational procedures.
• Coordinate and process hardware disposals in accordance with agreed protocols.
• Perform triage and basic hardware repairs on in-warranty devices, including liaising with vendors for parts and returns.
• Replenish IT lockers and ensure availability of essential equipment for end users.
• Identify and escalate service issues or opportunities for improvement to the Team Leader.
• Adhere to all site-specific regulations and internal procedures to ensure compliance and consistency.

What We're Looking For:

• Experience in IT support, hardware handling, or service desk environments.
• Strong organisational skills and attention to detail.
• Ability to follow structured processes and maintain accurate records.
• Comfortable working independently and as part of a wider support team.
• Good communication skills and a customer-focused mindset.

Contract Details:

• Location:Multiple UK Locations
• Rate: 180 - 200 Per Day (Inside IR35)
• Contract Length: 6-months with extensions

Please apply for immediate consideration.

Technical Support Engineer (CNC / Machine Tooling)

£35,000 - £45,000 + Training + Progression + Company Car + Company Bonus + Company Benefits

Northampton

Are you a Technical Support Engineer or similar with a background in Visual Basic and Windows operating systems looking to join a tight-knit company offering specialized training?

Do you want to develop your career as you progress within a growing click apply for full job details

A software company based near Durham are recruiting for a Technical Support Engineer to join their team. The role will be responsible for providing 1st and 2nd line support, resolution of tickets and service requests within the defined Service Level Agreements, as well as direct involvement in the deployment, configuration and integration of the software.

Responsibilities

• Providing direct Application Support and consulting on the implementation and usage of company software.
• Managing own workloads, ensuring support tickets are in adherence to SLAs.
• Working with the support team to handle service requests: including logging, processing and the assignment of tickets through the Ticketing Portal.
• Responsible for evaluating tickets and escalating into L3 support when necessary; including being able to continue to work or provide insight on that ticket when in L3 or L4 escalation.
• Developing customer relationships and building rapport to enhance the support service.
• Providing expert knowledge of the company's extensive product range to be able to make recommendations and share advice on the implementation and usage of software.
• Managing installations and upgrades as well as configuration of software to integrate with telephony systems and third-party software.
• Analysing system errors and performance data from sources including application logs, system logs, bandwidth utilisation reports and other diagnostic tools to identify technical issues, taking corrective action as necessary.
• Documenting and writing up knowledgebase articles on common incidents, knowledge acquired through training and specialist information on the configuration of software.
• Follow approved procedures for change control and documentation standards.
• Assisting the Technical Support Team Leader on administrative duties and keeping the CRM up to date.
• Assisting the Technical Support Team Leader and taking a lead on the management of application licences across the customer base.
• Ensuring all customer licences are correctly audited and continuity of service is maintained by creating, applying and auditing all application licences.
• Providing internal technical support to the business.
• Aid with the setup and ongoing maintenance and operation of the chosen Ticketing application.

Qualifications

• Excellent troubleshooting and diagnostic skills are essential.
• Hands on intermediate level technical knowledge of both hosted and remotely administered environments and infrastructure on Windows platforms.
• Administration, tuning and querying of Microsoft SQL Server (Apply online only), SSRS and SSIS.
• Troubleshooting of Windows Server Infrastructure and application issues under tied SLAs.
• Basic knowledge of Microsoft Windows Active Directory Infrastructure integration, group permissions and security policies.
• To be able to write SSRS reports and SSIS packages.
• An understanding of LAN/WAN/TCP/IP/Ports and Protocols.
• An understanding of network protocols and in particular VOIP\SIP technologies
• An understanding of hosted applications under Microsoft Internet Information Services (IIS), deployment of .NET, SSL certificates and Application Pools.
• Basic SAN and Clustering technologies.
• An understanding of development and its impact with the application supportability.
• An understanding of defect management and release management processes.

Technical Support Engineer Design Engineer Construction Roofing

Brooklyn Recruitment currently have an exciting role available for a Technical Support Engineer / Product Development Engineer / Product Development Specialist / Design Engineer in the Chasetown area on the Staffordshire / West Midlands boarder. This role is with a well established company that very much has a family feel to it.

As Technical Support Engineer / Product Development Engineer / Product Development Specialist / Design Engineer, you will be providing technical support both internally and externally. Your duties will include:

• Liaising with clients and internal departments with regards to specifications and regulations.
• The ability to read and alter Technical drawings.
• Creating and collating technical data specification for internal and external use.
• Responding to customer enquiries and complaints.
• Preparing drawings in AutoCAD.
• Supporting members of the Technical team with advice and knowledge.
• Being involved with Product Development.
• Preparing tool drawings.
• Site visits where needed.
• Other duties as required.

The company manufacture products for the roofing industry so experience and knowledge of the roofing and construction industry would be a great advantage to the Technical Support Engineer. You should also have an Engineering degree and be proficient in the use of AutoCAD. You should also have previously held a customer facing role and have a head for heights as this position will involve some site visits.

The hours of work for this Technical Support Engineer s role are Mon Thurs 8.45am 5pm and Fri 8.30am-4.30pm.

In return for all of your hard work as Technical Support Engineer / Product Development Engineer / Product Development Specialist / Design Engineer you will be rewarded with a generous salary, a fantastic bonus scheme, onsite parking and much more.

Technical Support Engineer

Are you looking for a job off the tools but keep being rejected for a lack of experience?

Do you want to be home at a reasonable time each day?

Do you like providing solutions to customers?

If yes and you have an Air Conditioning or Refrigeration, then please apply.

This is an excellent opportunity working for a company who have grown year on year for the last 4 years. You will be part of a global business; this is an excellent opportunity for a Project Engineer / Service Engineer or Installation Engineer with a HVAC background.

Technical Support Engineers Package

£40K / £45K

Clear progression

Pay reviews every 6 months

Pension

25 Days holiday

Technical Support Engineers Duties

Provide technical support to Engineers over the phone and email

Focusing on business growth

Site visits

Technical Support Engineers Requirements

Knowledge or exposure to Air Conditioning or Refrigeration products

Live in or close to Hertfordshire

Worked as a Service Engineer, Project Engineer or similar

Keen to progress career and work with an inspirational line manager

Technical Support Engineer (CNC / Machine Tooling)

35,000 - 45,000 + Training + Progression + Company Car + Company Bonus + Company Benefits

Northampton

Are you a Technical Support Engineer or similar with a background in Visual Basic and Windows operating systems looking to join a tight-knit company offering specialized training?

Do you want to develop your career as you progress within a growing company while being rewarded with an annual bonus to increase your earnings?

This company, established over 20 years ago have since seen excellent growth, now with a broad client base across a range of industries including Civil, Defense, Aerospace and Automotive. They offer production solutions, including tool measuring and presetting, manufacturing support and shrink technology. Due to their continued growth, they are now looking to add a Technical Support Engineer to their team.

In this dynamic role your time will be split between the office and meeting face to face with clients. You will conduct visits to key clients as you troubleshoot software issues that arise. You will diagnose and resolve bespoke software issues, providing technical support.

This role would suit a Technical Support Engineer or similar with a background in Visual Basic and Windows operating systems looking for a specialist role within a well-established engineering company.

The Role:

• Conduct client visits.
• Troubleshoot, diagnose and resolve bespoke software issues.
• Provide technical support.

The Person:

• Technical Support Engineer or similar.
• Knowledge of Visual Basic / Windows Operating Systems.
• Commutable to Northampton.

Reference: BBBH19761

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work with cutting-edge technology in a dynamic environment click apply for full job details

Technical Support Engineer

Peterborough

Permanent

£30,000- £35,000 (doe) + Benefits

We are looking for a Technical Support Engineer for a full-time, permanent position based on-site in Peterborough, with an ideal start date in June/July 2025.

Benefits include: 25 days of holiday, a workplace pension scheme, the option to enrol in private healthcare, and paid training and development opportunities.

This is a new opportunity to work with a leading and rapidly expanding company specialising in healthcare management software solutions.

Key Skills & Experience:

• Troubleshoot and resolve user issues; escalating when necessary.
• Collaborate with developers on latest software versions.
• Learn and adapt to each customer s specific setup.
• Create internal knowledge base (Wiki) articles as needed.
• Experience with helpdesk ticketing systems and customer support.
• Familiarity with SQL and SQL Management Studio.
• Excellent problem-solving skills with a proactive learning mindset.
• Experience with bespoke software systems; familiarity with healthcare-related platforms is a bonus.
• Provide software support for bespoke healthcare software solutions, with a focus on first-time resolution.

Technical Support Engineer - Capital Equipment

We are a pioneering leader in the provision of packaging machinery to the FMCG and personal care markets. With year on year growth, we are continuing to expand our team.

We now have a newly created role in our Service department for an experienced Technical Support Engineer who will add capacity, drive efficiency and optimise how we deliver service across the business

As a Technical Support Engineer, you will be dealing with customer enquiries triaging and prioritising every request gathering key information to ensure the best response. You will manage and optimise the engineers diaries, provide support and visit packs and monitor the progress of service jobs whilst also following up on service reports to identify additional sales opportuinities.

We can offer an attractive salary and package and welcome applications from Technical Service Leads with the following attributes:

• Previous experience of technical customer support in an engineering or technical environment
• Confident in asking the right questions and working with technical detail
• Comfortable using a CRM
• Strong organisational skills

We are currently working in partnership with a reputable and growing software company, who are a global leader in Clinical Intelligence solutions. With over 25 years of success, they have supported healthcare teams around the world with their clinical reporting and audits, transforming how data is used to improve patient outcomes. They are seeking an Application Support Analyst to join their highly skilled and committed support team, to provide enterprise-level assistance.

In this highly rewarding role, the Technical Support Analyst will be the first point of contact for healthcare professionals, solving interesting and challenging issues and identifying the necessary activity required to complete each client s implementation, ensuring that products are used within their full capabilities.

Key responsibilities:

• Take incoming support calls from customers and provide assistance as required.
• Monitor incoming support tickets and ensure response within the agreed SLAs.
• Analyse customer issues, diagnose and resolve where possible.
• Escalate the issue for assistance from the development team if required.
• Maintain and track and close support issues on Jira.
• Install and customise applications for new customers.
• Run training sessions for new users.
• Test bug fixes released by the development team before delivery to the customer.

The successful candidate will hold a technical degree, along with strong application support experience and experience with SQL, Windows, databases and remote access tools. They will have previously worked in a technical support environment, ideally 2nd line and be familiar with service desk ticketing tools, such as JIRA or similar. They must be clear and confident communicators, with excellent analytical and problems solving skills.

Please Note: Candidates must live within a 45-minute commute of Gerrards Cross, our client is not considering relocators at this time. The role is office based in a remote location, so candidates MUST be licensed drivers with a car. Parking is available.

This is a fantastic opportunity to join a friendly, collaborative and open-minded team, who are happy to share their knowledge with you and help you to grow. The role comes with excellent career development opportunities and a chance to contribute to solving real-world problems and make a difference.

PACS Technical Support Engineer, IT Healthcare Systems

• Basic Salary £35,000 to £45,000 (Depending on Experience)
• 10% Bonus
• Benefits Package
• Genuine Opportunities for Excellent Training and Career Progression

An excellent opportunity for a PACS Administrator or PACS Technical Support Specialist to join a global market leader of Medical Software Systems

Hybrid role with two days per week in the office

PACS Technical Support Engineer, IT Healthcare Systems

Following continued growth this market-leading organisation now seeks to recruit a customer focused PACS Technical Support Engineer. In this rewarding role the successful applicant will be responsible for:

• Managing customer relationships and resolving all PACS technical support issues
• Providing support via email or phone
• Working with key healthcare informatics and medical imaging customers
• Ensuring that customer satisfaction is achieved and maintained

PACS Technical Support Engineer, IT Healthcare Systems

To be considered for this role you should be able to demonstrate one of the following backgrounds:

• PACS Technical Support Engineer
• PACS Administrator
• PACS Application Specialist
• NHS IT Support or NHS IT Engineering background

PACS Technical Support Engineer, IT Healthcare Systems

• Leader in healthcare and a well respected medical equipment and medical device software systems provider
• Impressive portfolio of products and fully integrated medical systems incorporates all aspects of the healthcare informatics sector and includes medical imaging software systems
• Their success is based upon a commitment to world leading design facilities, outstanding product innovation, excellent customer care and the recruitment and development of talented IT specialists
• They have a huge training budget and up to 10% of your time can be spent on personal development

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business.

PACS Technical Support Engineer, IT Healthcare Systems

• Basic Salary £35,000 to £45,000 (Depending on Experience)
• 10% Bonus
• Benefits Package
• Genuine Opportunities for Excellent Training and Career Progression

An excellent opportunity for a PACS Administrator or PACS Technical Support Specialist to join a global market leader of Medical Software Systems

Hybrid role with two days per week in the office

PACS Technical Support Engineer, IT Healthcare Systems

Following continued growth this market-leading organisation now seeks to recruit a customer focused PACS Technical Support Engineer. In this rewarding role the successful applicant will be responsible for:

• Managing customer relationships and resolving all PACS technical support issues
• Providing support via email or phone
• Working with key healthcare informatics and medical imaging customers
• Ensuring that customer satisfaction is achieved and maintained

PACS Technical Support Engineer, IT Healthcare Systems

To be considered for this role you should be able to demonstrate one of the following backgrounds:

• PACS Technical Support Engineer
• PACS Administrator
• PACS Application Specialist
• NHS IT Support or NHS IT Engineering background

PACS Technical Support Engineer, IT Healthcare Systems

• Leader in healthcare and a well respected medical equipment and medical device software systems provider
• Impressive portfolio of products and fully integrated medical systems incorporates all aspects of the healthcare informatics sector and includes medical imaging software systems
• Their success is based upon a commitment to world leading design facilities, outstanding product innovation, excellent customer care and the recruitment and development of talented IT specialists
• They have a huge training budget and up to 10% of your time can be spent on personal development

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business.

PACS Technical Support Engineer, IT Healthcare Systems

• Basic Salary £35,000 to £45,000 (Depending on Experience)
• 10% Bonus
• Benefits Package
• Genuine Opportunities for Excellent Training and Career Progression

An excellent opportunity for a PACS Administrator or PACS Technical Support Specialist to join a global market leader of Medical Software Systems

Hybrid role with two days per week in the office

PACS Technical Support Engineer, IT Healthcare Systems

Following continued growth this market-leading organisation now seeks to recruit a customer focused PACS Technical Support Engineer. In this rewarding role the successful applicant will be responsible for:

• Managing customer relationships and resolving all PACS technical support issues
• Providing support via email or phone
• Working with key healthcare informatics and medical imaging customers
• Ensuring that customer satisfaction is achieved and maintained

PACS Technical Support Engineer, IT Healthcare Systems

To be considered for this role you should be able to demonstrate one of the following backgrounds:

• PACS Technical Support Engineer
• PACS Administrator
• PACS Application Specialist
• NHS IT Support or NHS IT Engineering background

PACS Technical Support Engineer, IT Healthcare Systems

• Leader in healthcare and a well respected medical equipment and medical device software systems provider
• Impressive portfolio of products and fully integrated medical systems incorporates all aspects of the healthcare informatics sector and includes medical imaging software systems
• Their success is based upon a commitment to world leading design facilities, outstanding product innovation, excellent customer care and the recruitment and development of talented IT specialists
• They have a huge training budget and up to 10% of your time can be spent on personal development

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business.

PACS Technical Support Engineer, IT Healthcare Systems

• Basic Salary £35,000 to £45,000 (Depending on Experience)
• 10% Bonus
• Benefits Package
• Genuine Opportunities for Excellent Training and Career Progression

An excellent opportunity for a PACS Administrator or PACS Technical Support Specialist to join a global market leader of Medical Software Systems

Hybrid role with two days per week in the office

PACS Technical Support Engineer, IT Healthcare Systems

Following continued growth this market-leading organisation now seeks to recruit a customer focused PACS Technical Support Engineer. In this rewarding role the successful applicant will be responsible for:

• Managing customer relationships and resolving all PACS technical support issues
• Providing support via email or phone
• Working with key healthcare informatics and medical imaging customers
• Ensuring that customer satisfaction is achieved and maintained

PACS Technical Support Engineer, IT Healthcare Systems

To be considered for this role you should be able to demonstrate one of the following backgrounds:

• PACS Technical Support Engineer
• PACS Administrator
• PACS Application Specialist
• NHS IT Support or NHS IT Engineering background

PACS Technical Support Engineer, IT Healthcare Systems

• Leader in healthcare and a well respected medical equipment and medical device software systems provider
• Impressive portfolio of products and fully integrated medical systems incorporates all aspects of the healthcare informatics sector and includes medical imaging software systems
• Their success is based upon a commitment to world leading design facilities, outstanding product innovation, excellent customer care and the recruitment and development of talented IT specialists
• They have a huge training budget and up to 10% of your time can be spent on personal development

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business.

PACS Technical Support Engineer, IT Healthcare Systems

• Basic Salary £35,000 to £45,000 (Depending on Experience)
• 10% Bonus
• Benefits Package
• Genuine Opportunities for Excellent Training and Career Progression

An excellent opportunity for a PACS Administrator or PACS Technical Support Specialist to join a global market leader of Medical Software Systems

Hybrid role with two days per week in the office

PACS Technical Support Engineer, IT Healthcare Systems

Following continued growth this market-leading organisation now seeks to recruit a customer focused PACS Technical Support Engineer. In this rewarding role the successful applicant will be responsible for:

• Managing customer relationships and resolving all PACS technical support issues
• Providing support via email or phone
• Working with key healthcare informatics and medical imaging customers
• Ensuring that customer satisfaction is achieved and maintained

PACS Technical Support Engineer, IT Healthcare Systems

To be considered for this role you should be able to demonstrate one of the following backgrounds:

• PACS Technical Support Engineer
• PACS Administrator
• PACS Application Specialist
• NHS IT Support or NHS IT Engineering background

PACS Technical Support Engineer, IT Healthcare Systems

• Leader in healthcare and a well respected medical equipment and medical device software systems provider
• Impressive portfolio of products and fully integrated medical systems incorporates all aspects of the healthcare informatics sector and includes medical imaging software systems
• Their success is based upon a commitment to world leading design facilities, outstanding product innovation, excellent customer care and the recruitment and development of talented IT specialists
• They have a huge training budget and up to 10% of your time can be spent on personal development

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business.

Technical Support Engineer -Electrical, Mechanical & C&I

Location - Reading area

Package - £36,800 - £49,000 (depending on your suitability and level of experience) plus allowance.

As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you click apply for full job details

CNC Laser Operator (Technical Support Engineer Training) Starting Basic Salary up to 35'000 + Vehicle + Progression + Training + Excellent Company Benefits Commutable from: Luton, Milton Keynes, Bedford, Stevenage, Welwyn Garden City, St Albans, Hemel Hempstead, Dunstable, Leighton Buzzard Are you a CNC Laser or Punch Press Operator / Programmer, looking to work for an industry-leading OEM, who are offering a rare opportunity to step-up and become a Technical Support / Applications Engineer? This is an exciting and highly-varied opening, which is offering full specialist training and lots of progression to enable you to come off the tools, playing an important role in sales, demonstrations and customer support. Now is a fantastic time to join this incredibly well-established manufacturer of CNC machine tools, with whom you will have the chance to work with a number of high-profile, blue chip clients across the UK. On offer is an office based role, with frequent travel to cutting edge manufacturing facilities, where you will learn to lead demo's and support on state-of-the-art CNC lasers / punch press machines. This role suits a CNC Laser or Punch Press Operator / Programmer, looking to become a Technical Support Engineer / Applications. The Role

• Training to become a Technical Support Engineer / Applications Engineer.
• Office-based, with frequent travel to blue chip manufacturing sites across UK.
• Learning to lead demo's and support on state-of-the-art CNC lasers / punch press machines.

The Person

• CNC Laser or Punch Press Operator / Programmer.
• Wanting long term progression and specialist training.
• Looking to become a Technical Support Engineer / Applications Engineer.

Reference Number: BBBH(phone number removed) Please click "Apply Now" or contact Ben Dunsford at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Internal Technical Sales Engineer Industrial Electrical Control & Automation

Negotiable Salary Package, Pension, and other benefits.

Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North of the Tyne area, including, North Shields, Whitley Bay, Wallsend, Longbenton, Jesmond, Cramlington, Blyth in order to commute. Ideally you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. This could be industrial electrical, control & automation/factory automation/process control including control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment.

As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability.

In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales.

Knowledge and Experience

• GCSE Maths and English (or equivalent)
• None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification)
• Good working knowledge of Microsoft Office and data entry systems
• Full clean driving licence
• Experience in similar sales /customer service environment.
• Experience with an electrical engineering role, or a background in electrical distribution would be an advantage.

Post codes used are for advertising purposes only.

To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly.

We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities.

Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.

Our client, Yamazaki Mazak is a leading global manufacturing company based in Worcester. This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years. Due to increased demand within the department, our client now has a requirement for a Customer Technical Support Engineer.

365 Resourcing is the preferred supplier to Mazak.

Introduction

An opportunity has arisen to join the Service Department as an Office based Technical Support Engineer.

Job Description

This is a technical role, supporting customers along with breakdown, installation and service engineers based across the country.

Being office based; the role would ideally suit a Midlands based candidate with a positive attitude to support the field-based colleagues. It may require occasional field support and travel across the UK. The successful candidate will be expected to use this opportunity to build on their machine tool experience and knowledge and become a key member of the Technical Support Team.

Essential Criteria

• An engineer with electrical or mechanical knowledge and understanding of Mazak machine tools.
• Experience of Mazatrol controls, machine operations and axis movements.
• Understanding of Mazak product range of machines.
• Experience of fault diagnosis.
• Understanding mechanical drawings and schematic electrical drawings.
• Understanding of structure of machines and how they work.
• Working alongside current engineers supporting customer requirements.
• Identification of parts from current manuals.
• Creating incidents for workflow within the team.
• Able to find part numbers for mechanical and electrical items.

Desirable Criteria

• A knowledge of windows-based applications.
• Team player, can do attitude.
• Can communicate with customers at all levels.
• Excellent telephone manner.
• Flexible working approach to meet demand (to include overtime if required).

The Reward

The successful candidate can also expect the following:

• Join a successful, multi-national manufacturing company,
• Excellent career potential,
• 25 Days Holiday plus Bank Holidays,
• x2 Death in Service Package and Well being Programmes,
• AVIVA Pension,
• Free Uniform,
• Free Parking,
• Subsidised Restaurant on site,
• Working hours are Monday to Friday 8-15am to 16-30 pm with additional overtime when required and weekends when required,
• Overtime is paid at Time 1/3 first 2 hours then Time 1/2 thereafter each day. Saturday is Time 1/2 and Sunday Double Time.

If this Customer Technical Support Engineer role sounds like the right opportunity for you then please call to discuss further or email me at the address supplied.

• UK & European business support provide extensive technical support and backup to UK & European distributor network via phone, email and in person - visiting distributors, training staff and attending joint customer visits
• Technical service projects and supportive technical data generation, developing and implementing testing programs
• Maintaining and populating central knowledge database for product and application information which can be easily accessed by The Company s staff
• Updating, populating and maintaining Company s master data file
• Availability for site visits to support Company s sales staff technically
• Manning technical helpline telephone and tech. support inbox
• Updating CRM database, forwarding sales leads to relevant salespeople and distributors
• Preparation of presentations and materials
• Hosting webinars and training sessions and hands-on demonstrations
• Handling of product quality complaints
• Exhibition stand manning as required
• Assistance in promotional video filming activities

• Arrange QC cover to ensure adequate coverage on days that the QC technician is unavailable, and cover during sickness or holidays

• Creation and control of technical datasheets
• Writing of technical articles and product PR in collaboration with marketing department
• Technical content creation for blog, brochures, distributor website etc. supporting marketing activities
• Creation of case studies, application profiles and product sales tools

• Identify and attend relevant conferences and exhibitions
• Identify and attend relevant training courses to enhance skills

• Housekeeping audits
• Cleanliness & tidiness of working environment and site
• Accident-free working

• Science-based degree, engineering background
• Good working knowledge of MS Office suite
• Full driving license

Technical Support Engineer (Tooling Manufacturing)

Job description I Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.

Job purpose To provide technical advice and support to our external agents and customers, as well as internal work colleagues and to minimise problems related to our products and services.

Principal duties & responsibilities Respond to and record technical pre-sale product (PharmaCare and Tooling) enquiries within 24 hours. Support after-sales enquiries and complaints. Assist with the organisation with the delivery of a Company induction program for new recruits. Assist in the development and presentation of training programs for equipment and tooling. Ensure successful integration of technical information/data, to maintain a professional approach by customer-focused internal personnel Provide the Marketing Department with technical bulletins and case studies for advertising and promotional activity. Attend exhibitions and accompany Account Managers/Agents on visits to customers in the role of technical advisor, promoting Customer Support Group knowledge to end users and developing relationships to increase business opportunities Visit customers globally to complete Warranty and Service Contract work. Promote and renew Service Contracts for PharmaCare products. Provide detailed written reports of contacts and visits to customers. Keep up to date with, and report on, competitor products. Help to identify new product opportunities through customer discussions and problems. Help with the development of new products. Take ownership of customer complaints relating to products and services within your own working areas. Provide technical support for the purchasing department relating to products within your area of expertise. Maintaining cost control over supplier pricing and making sure all products are up to date within our ERP System.

Nature and Scope: Position held will, under the direction of the Research, Development & Quality Systems Manager, provide technical support and advice to all departments as well as external customers and agents. The post holder will often work unsupervised, for example when working off-site. The position will involve travelling to customer sites and therefore, overnight and foreign travel will be required.

Key Performance Indicators: Reduced customer claims Increased customer satisfaction Shared technical knowledge and accessibility Increase service contract levels

Key performance indicators in line with core values Customer focus: High responsiveness to requests. Sense of ownership. Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related. Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve quality of deliverables. Adheres to schedules to deliver a high-quality product. Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas. Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable. Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive. Compliance with all policies, procedures, and safety rules & regulations.

Applicants must have a full driving licence and a valid passport, with overnight visits to customers required on some occasions.

Terms and Conditions of Employment Please note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.

Job Type: Full-time

Pay: £26,000.00-£31,000.00 per year

Benefits: PRP - Profit-related pay Company pension Cycle to work scheme Free flu jabs Free parking On-site parking Store discount

Education: Certificate of Higher Education (required) - Recognised Engineering qualification eg. City & Guilds, HND, HNC

Experience: Industrial engineering: 2 years (required)

Language: 2nd language (Desirable)

Willingness to travel: 50% (required) Work Location: Long Eaton, Nottingham / On the road

Click 'Apply' to forward your CV.

Technical Support

Proftech Talent are working with Motormax on the recruitment of Technical Support to join their Shenstone based team.

Motormax specialise in the design and production of innovative vehicle safety and security products. Their products range from cameras and digital video recorders through to reverse parking solutions and their customers range from individuals and small businesses through to extensive fleet work. They are a rapidly growing business and are wanting to extend their dedicated and focused team. As Technical Support you'll join the existing service team and work alongside the R&D department.

As Technical Support you will need to have/be:

• Exemplary customer service standards
• Good knowledge of MS office
• Excellent communication skills
• Strong attention to detail
• Strive to achieve high standards and take pride in any work undertaken
• Excellent organisation and time management skills with an ability to meet deadlines
• Ability to work co-operatively and collaboratively with all levels of employees and management
• Ability to act and operate independently

Details:

• Salary: 24, 000
• Working Hours: Full time, Monday - Friday, 9.00am - 5.00pm
• Location: Shenstone, Lichfield
• Duration: Permanent

Role of Technical Support:

• To assist in projects ensuring timelines and deliverables
• Technical liaison between factories and customers
• Design spec for project work
• To assist in all R & D involved in any new projects
• To provide written briefs
• Make site visits to monitor projects as required
• To assist with prototype and new product installation on a mix of vehicles including cars, vans, HGV, Plant, Bus and Coach
• To design spec sheets and instructions, including capturing images, recording technical information and specification to design customer installation and user guides
• To provide both in-house and external technical training as required
• To complete customer hand over with driver instructions
• To provide technical support internally and to external customers, supporting the installation of our products
• To evaluate and improve our customer support from inbound calls and customer feedback
• To manage vehicle and product application guides including any amendments with new vehicle releases
• To be included in the companies RMA process including testing and logging of parts.

Benefits of working as Technical Support:

• 20 days plus bank holidays
• Free onsite parking
• Pension scheme

Technical Support Engineer (Commercial Catering / Food Service) 40,000 - 45,000 + Training + Progression + Excellent Company Benefits Glasgow, Commutable From: Paisley, East Kilbride, Motherwell, Larkhall, Cumbernauld Are you from a Commercial Catering or Food Service background? Are you looking to step off the tools into a days-based role within a close-knit team known for looking after, and investing in staff? On offer is the chance to join a small, highly specialist team in a stable Monday - Friday role where you can help the growth of a key division without sacrificing your work-life balance. This is a great opportunity for someone already in Technical Support / Operations, or for someone on the tools looking to transition into an office based role whilst keeping a technical challenge. In this role you will provide support to field technicians for 1st and 2nd fixes of equipment on client sites. This will involve troubleshooting and parts advisory day to day, with a view to get involved with wider projects to assist in holistic process & operational improvements, contributing to overall best practice of working. This role suits a Commercial Catering, Food Service or White Goods Engineer looking to step off the tools whilst still having a technical challenge, being able to use and impart their knowledge The Role:

• M-F, 40hr week
• Office based (some potential for hybrid working)
• Providing remote support to field engineers

The Person:

• knowledge of Commercial Catering, Food Service and/or White Goods equipment
• looking for a stable, office based role
• Confident with IT / Technology

Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

An excellent opportunity for a Technical Support Engineer is now available to join a Subsea Engineering Specialist based in Aberdeen. This is a key position within the organisation which involves technical support, coordination, delivery of projects and tenders and submitting final quotations. The individual must have extensive, hands-on experience working with ROVs as duties within the workshop will also be required. You will be joining an experienced organisation and will be liaising closely with the Management team.

Responsibilities:

• Review incoming RFQ s and accompanying technical information.
• Liaise with Project and Engineering teams to prepare technical information for 3rd party supplier quotations.
• Identify suitable 3rd party suppliers.
• Create specific project costings.
• Creation and submission of final costings.
• Attend daily ops and client meetings.
• Review all supporting documentation for equipment prior to despatch.
• Create technical work packs.
• Liaise with workshop to create equipment maintenance reports for client submission.
• Assist Engineering and workshop teams with creation of technical documentation.
• Support with coordination of offshore operations and its tracking.

Skills/ Experience Required:

• Extensive technical experience of ROV/ ROV Tooling.
• Ability to blend technical understanding with fast pace admin and people to ensure the seamless delivery of the role and its standards.
• Ability to understand 3D CAD modelling, drawings and schematics.
• Ability to produce certification packs for equipment.
• Ability to work individually or part of a team.

Salary:

• DOE

Technical Support Specialist (Ex-Forces / Avionics / Electro-Mechanical) 30,000 - 34,000 + Excellent Training & Development, Significant Progression Opportunities + Monday to Friday + Days + Great Company Benefits Manchester & Surrounding Areas: Stockport, Eccles, Pendlebury, Prestwich, Failsworth, Openshaw, Longsight Are you from the forces or an ex-forces background with hands on engineering experience? Are you looking to join a well-established global company that truly invests in its people through extensive training and clear progression pathways? On offer is a fantastic opportunity to advance your career and deepen your technical knowledge within the Engineering sector. You'll receive full product training and have access to long-term development opportunities across the business. The company is a highly respected manufacturer with a strong reputation both in the UK and globally. Recognised as a leader in their field, they are known for their commitment to quality and employee growth. You will engage directly with clients to resolve technical queries and complaints related to Mechanical, Electrical, and Hydraulic products. You'll play a key part in maintaining customer satisfaction and driving continuous improvement. This position is ideal for someone with a background in technical support who is eager to become a key part of a forward-thinking company, offering excellent career progression and industry-specific training. Ex-Forces Engineers encouraged to apply (RAF / REME / Army / Navy etc.) The Role:

• Technical Support / Mechanical, Electrical/Electronics, Hydraulics / Technical Solutions
• Working closely with clients to resolve issues and enquiries for Technical Products
• Full specialist training and options for progression
• Fully on-site position

The Candidate:

• Experienced dealing with technical problems
• Experience in a client focused role
• Looking to progress and develop within a growing company
• Forces/Ex-Forces Engineering Background

BBBH (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Herman at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

After Sales, Office 365, Microsoft, Software, Hardware, Windows, Laptops, Networks, PC's, CRM, AD.

Permanent position only.

Based near Tonbridge with the need to be in the office 5 days a week for an initial period.

Our client is looking for a unique person to join its growing IT / Office support team.

This role needs someone with a solid technical understanding around Office 365, Hardware, Software and operating systems, but equally comfortable liaising with customers to ensure delivery of new tech, answering invoice queries, working with suppliers too etc.

This role needs a good all-arounder happy with a role that isn't purely technical.

You must have excellent interpersonal skills (written and verbal), likely to be a car driver (full UK licence) and be comfortable providing customers with after-sales support and care.

If you feel you have the skills to deliver for this role, then please contact Karen at Jump IT in the first instance.

Quick CV turnaround. To start asap.

Junior Technical Support Technician (IT / Electronics) 26,000 - 28,000 + Progression + Training + Company Events + Early Finish on a Friday Romsey Are you a Junior IT Support Technician looking to work for a market leading company who will offer you clear progression opportunities, excellent training and the opportunity to shape your own career? This International Electronics Business has offices in the UK, USA and Hong Kong and specialise in the design and manufacture of data loggers, smart graphic displays and custom electronic products. This company is at the forefront of this Technology and this is an exciting opportunity for someone to join an established company that's building for the future. In the role, the successful IT Support Technician will be working on providing 1st line support for the company's products. You will respond to customer queries via telephone, email and live chat. There is no expectation for you to be highly experiences, but knowledge of Cloud and Wireless networks is essential. On offer is the opportunity to join a thriving company who will offer you clear progression up through the ranks and training to increase your knowledge. The Role: Providing 1st line IT support on the companies product Responding to customer queries via the telephone, email and live chat Monday to Thursday 8.30 am to 5 pm and Early finish on a Friday The Person: Background as an 1st line IT Support Technician. Knowledge of Cloud and wireless networks. Reference: BBBH If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

• Provide technical support for industrial communication and networking products.
• Guide customers through implementation, configuration, updates, and maintenance.
• Troubleshoot hardware and software issues in a variety of customer environments.
• Identify and recommend additional support or training services where applicable.
• Collaborate with internal technical teams to deliver best-in-class service.

• Background in IT support, networking, infrastructure, or related fields.
• Experience in 1st, 2nd, or 3rd line support, network engineering, or technical field installation.
• Good knowledge of Ethernet, IP networking, or communications technologies.
• Excellent problem-solving and communication skills.
• Willingness to travel occasionally within the UK.

• Salary: £30,000 £50,000 depending on experience and technical depth.
• Location: Park Gate, Southampton (office-based with flexibility and future travel).
• Opportunity to develop within a growing company at the forefront of industrial networking.
• Supportive team environment with access to technical training and career progression.

Technical Support Engineer -Electrical, Mechanical & C&I

Location - Reading area

Package - 36,800 - 49,000 (depending on your suitability and level of experience) plus allowance.

As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include:

• Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work)

• Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time

• Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training

• Employee Assistance Programme and Occupational Health Services

• A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution)

• Life Assurance

• Discounts - access to savings on a wide range of everyday spending

• Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family

• A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site

What will you be required to do?

As a Technical Support Engineer -Electrical, Mechanical & C&I, this role is plant based/hands on with the expectation to support and review, planning, resourcing and creation of SSOW/ RAMS. Then the implementation of these tasks to enable proactive and reactive maintenance to be successfully completed in line with the fundamentals of the maintenance role

As part of this role as mentioned the following documents but not limited to, you will be required to create for SSoW/RAMS packs. Which Includes risk assessments, method statements/maintenance instructions, working at height assessments, lift plans and COSHH assessments.

Types of plant, equipment and systems typically covered by the role will vary but will predominately be building services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU's etc.

Technical Support Engineer will use experience and knowledge to provide technical support to the maintenance teams to enable completion of complex tasks whilst demonstrating understanding, competence and adherence to all relevant legislative and company standards within area of responsibility.

You will provide an interface between the maintenance and engineering functions for the delivery of minor alteration projects, the sourcing of spares, identification of suitable replacement parts for obsolete equipment.

What will you need to be considered?

• An engineering apprenticeship with a minimum NVQ/Diploma Level 3 in a relevant technical discipline or NVQ/Diploma level 2 plus industrial experience.

• Competency in a single specialism or capability to work across a range of disciplines or work areas.

• Ability to work as a lead team member including coaching other engineers in specialised roles.

• Basic computer literacy to utilise relevant business systems (e.g., Asset Management System)

Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.

Technical Support Specialist

Are you a Technical Specialist with a background of providing second and third-line support This is a great opportunity to join a fun technical team and develop in your career.

Position: Technical Support Specialist

Location: Swindon/Hybrid

Hours: Full-time

Salary: £34,000 to £38,000 per annum

Contract: Permanent

Closing Date: Sunday 29 June 2025

Interview Date: The first round is online on 8 July 2025, and the second round is in person at the Swindon office on 16 July 2025.

The Role

Part of the Technology team, this role involves the provision of systems support on a range of systems. This role supports the full range of Technology Support Desk duties, and you will be one of the first points of contact for all staff.

Your main duties will be responding to calls, recording and resolving issues and, where appropriate, allocating tasks to other team members; and maintaining the Society s hardware and software. You will also provide technical guidance to other Technology Support Desk staff members.

About You

We are looking for someone with experience of:

• Working within an IT helpdesk environment PowerShell, Microsoft Online (365) and Exchange Online Management modules
• Migrating a business from on-premise to Microsoft Office 365 services
• Supporting and administering Microsoft Office 365 services, for example, Teams, SharePoint, Exchange Online and Defender
• Full device lifecycle management using Windows Autopilot and Microsoft Intune
• Packaging software and apps in Microsoft Intune
• Deploying devices using Windows Autopilot
• Deploy remediation scripts from cloud-based tools
• Replacing and troubleshooting computer hardware components
• Supporting and maintaining range of peripheral devices
• Acting as a senior within an IT support team, sharing knowledge and acting as an escalation point
• Working within a project team

Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.

In Return

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they re willing to explore how what you have might fit what s needed.

The checklist There s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.

Together and apart - The charity believe in home working where it s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.

Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee

Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.

You may also have experience in areas such as Technical Support, Second Line Technical Support, Third Line Technical Support, Technical Support Specialist, Second Line Technical Support Specialist, Third Line Technical Support Specialist, Second Line IT Support, Third Line IT Support.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are seeking a proactive and adaptable IT Technical Support Technician to join our team on a contract basis. The ideal candidate will be hands-on, tech-savvy, and capable of supporting a variety of IT tasks, including setting up VR headsets, configuring devices via Microsoft Intune, and managing incoming hardware.

Position Title: IT Technical Support Technician Location: Hull onsite 5 days a week Duration: 3 months Start Date: ASAP Rate: competitive inside ir35

Key Responsibilities

• Unbox, configure, and test VR headsets (e.g., Meta Quest, HTC Vive, etc.) Ensure proper connectivity and compatibility with host systems
• Provide basic user guidance and troubleshooting
• Enrol and configure devices using Microsoft Intune
• Apply security policies, application deployments, and compliance settings
• Troubleshoot Intune-related issues
• Receive, inventory, and set up laptops, desktops, peripherals, and other IT equipment
• Perform initial configuration and software installation
• Maintain accurate records of asset deployment
• Provide first-line support for hardware and software issues
• Assist with network connectivity and basic troubleshooting
• Support ad hoc technical tasks as needed
• Experience with mobile device management (MDM) platforms
• Knowledge of Microsoft 365 administration

Technical Support

months + +Part time - 3/4 days a week

+Hybrid workinhg on site in Blandford

+SC cleared role

+ 500 - 575 a day

• Provide technical input into LSRC service design, contributing to continual service improvement that impacts the LSRC baseline.

• Assist with maintaining and updating the LSRC asset and export control registers.

• Deliver technical assurance for impact assessments of changes to the LSRC infrastructure arising from:

  • Externally driven change

  • Obsolescence planning

  • Introduction of new capabilities or systems affecting the LSRC baseline.

Required skills:

Good level of written and verbal communication skills

Network and Application Engineering principles

Knowledge of MOD Approvals process

Knowledge of how MOD operates

If you'd like to discuss this Technical Support role in more detail, please send your updated CV to (url removed) and I will get in touch.