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Business Banking Market Manager-RM II

Description

Citizens is recruiting for a Market Manager in Philadelphia/S Jersey supporting the Southern NJ/Philadelphia/Delaware markets. TheBusiness Banking Market Manager RM IIwill manage a team of Relationship Managers responsible for Business Banking customers in the $10MM - $50 MM market. The Market Manager will be responsible for attaining financial and sales goals through active coaching and managing to the Business Banking defined DRIVE sales process and sales management process (including cold calling) as well as required paperwork.

  • Develop skills and competencies of their team, maintaining optimum staffing occupancy
  • Ensure focus on identifying and closing cross sell product opportunities, and acquiring new customer relationships within the assigned branches
  • Provide coaching and managing to the team around DRIVE sales activities and expectations
  • Lead, develop and motivate the sales team in their professional growth and maximizing their overall contribution to the business, as well as recruiting sales representatives to build bench strength level of focus on results - finding more effective ways to be efficient.

Qualifications

  • 8+ years Business sales development experience
  • 5+ years experience leading a team to achieve sales results
  • 5+ years of credit experience
  • Strong presentation skills, both verbal & written
  • Ability to work in a matrix organization and develop partnerships across business lines
  • Strong PC skills, both in Word and Excel, or similar software
  • Strong knowledge of banking deposit/credit products and services
  • Strong knowledge of bank operations/systems and compliance/regulatory issues

Education

  • Bachelors Degree in Business or Finance preferred

Hours and Work Schedule

  • Hours per Week: 40
  • Work Schedule: Monday through Friday

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

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Citizens

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16 days ago

Fund Finance / Markets / Financial Sponsors Credit Risk 2nd Line of Defense - Corporate & Investment Banking

Fund Finance / Markets / Financial Sponsors Credit Risk 2nd Line of Defense - Corporate & Investment BankingCountry: United States of America

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilitiesWe Want to Talk to You!

Job Function Description:

  • Ensures adherence to the policies and procedures for Fund Finance credit risk.

  • Represents 2LOD in all new CIB Fund Finance deal screenings, perform credit analysis to determine deal viability, and compliance with Fund Finance credit underwriting standards.

  • Review and challenge on all new Fund Finance underwritings.

  • Review all Fund Finance annual reviews.

  • Manages and ensures compliance with all Fund Finance policy, standard definitions and monitoring of policy, standard implementation, ensuring harmonization and consistency of risk policies.

  • Provides independent oversight of all aspects of credit quality of assigned portfolios, including the daily approval process of individual credits and the formal review process of the portfolio.

  • Identifies, manages, and reports on the company's risk areas.

  • Maintains up to date on all market developments, best practices, and trends within the broader Fund Finance, NAV Lending, and Hedging.

  • Leads special risk projects and/or programs, business continuity and other incident response and security related activities supporting Fund Finance industry best practices.

Essential Functions / Responsibility Statements:

  • Oversees and ensures consistent quality control, accuracy, and compliance with internal policies and regulatory requirements for reporting processes.

  • Ensures and executes ongoing maintenance of controls, mitigation plans, testing, and/o credit risk assessments.

  • Partners with the accountable business owner for effective 1st and 2nd line of defense Risk Management and Controls

  • Provides oversights on risk-management content/processes.

  • Provides oversights on risk-management content/processes followed by the 2nd line of defense.

  • Evaluates the adequacy and effectiveness of data, document retention, and monitors systems.

  • Acts as a subject matter expert (SME) while providing leadership, guidance, and mentorship.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Experience:

5-7 years; Risk Management, Credit Risk, Fund Finance and NAV Underwriting, or Internal Audit experience.

Skills and Abilities:

  • Strong MS Excel and PowerPoint skills required.

  • Bachelor's degree in accounting, business, statistics, finance, economics, or equivalent field

  • Ability to analyze risk and design efficient control practices to effectively manage risk.

  • Ability to multi-task, prioritize activities, manage conflicts of interest, delegate, and meet deadlines.

  • Advanced knowledge of the operational, accounting, credit, regulatory, market and technological risks within the various sectors of Fund Finance, and Financial Industry

  • Demonstrated credit analysis and underwriting skills for understanding / tracking underlying counter party performance.

  • Ability to evaluate counter party risk exposures.

  • Demonstrated knowledge of credit policies and procedures, regulations, and applicable law(s)

  • Demonstrated track record interacting with the regulators, external and internal audit.

  • Excellent written and verbal communication.

  • Strong presentation skills. Superior project management skills.

  • Ability to interact with all levels of management, work independently and in a team environment

EEO Statements: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

What Else You Need To Know :

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range

Minimum:

$101,250.00 USD

Maximum:

$185,000.00 USD

Link to Santander Benefits:

Santander Benefits - 2025 Santander OnGoing/NH eGuide ()

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions :

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next :

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.

Primary Location:New York, NY, Madison Ave Corp

Other Locations:New York-New York

Organization:Banco Santander S.A.

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Santander Holdings USA Inc

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16 days ago

I-Banking Business Control & Risk Management, Vice President

I-Banking Business Control & Risk Management, Vice PresidentCountry: United States of America

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilitiesWe Want to Talk to You!

The Difference You Make: The Business Control & Risk Management VP operates within the First Line of Defense and is accountable to assist the Business Control & Risk Management team in driving effective and consistent business line execution against the Enterprise Risk Management Framework. The incumbent is expected to champion the Business Control mandate as a critical business partner guiding stakeholders to embed risk management practices in the 1st line. Serves as a subject matter expert by advising and guiding risk initiatives such as risk assessments, KRI/KPI development and monitoring, working with the business line to proactively self-identify issues, and ensure on-time remediation of issues. You must be able to effectively collaborate with various stakeholders while influencing strategic goals.

• Lead the design and execution of scenario analysis exercises in partnership with business units and CIB Business Control Officers (BCOs), driving the articulation of key assumptions and impacts.

• Direct and oversee the execution of the firm's Material Risk Identification and Assessment (MRIA) program, ensuring enterprise-wide risk assessments are timely, complete, and integrated into formal risk governance frameworks.

• Develop and refine the strategic framework for Key Risk Indicators (KRIs), overseeing the implementation and continuous enhancement of threshold monitoring to proactively identify emerging risk trends and ensure timely escalation to senior management.

• Produce and oversee risk reporting and MIS, synthesizing scenario outcomes, KRI performance, and material risk themes for BCOs, risk governance committees, and CIB executives.

• Act as a strategic partner to BCOs and risk owners, ensuring material risks are comprehensively identified, assessed, and managed within approved risk appetite and control frameworks.

• Govern and maintain ERM program documentation and lead periodic program reviews and enhancements related to scenario analysis, material risk inventory, and KRI processes, ensuring consistency with internal standards and regulatory expectations.

What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Req: Bachelor's Degree or equivalent work experience: Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field.

Pref: Master's Degree: Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field.

9+ Years Risk Management, Internal Controls, Auditing, Credit Management, relevant line of business experience and/or legal or regulatory experience. - Required. 5+ Years Business Unit. - Required.

  • Demonstrated experience executing risk projects across multiple business lines offering a wide variety of financial services products and services.

  • Advanced knowledge of the financial services sector, particularly the products and services of a commercial or investment bank.

  • Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators.

  • Ability to build internal and external networks of information resources within the risk management ecosystem.

  • Operational Risk Management Experience

  • Experience in gap or risk analysis

  • High sense of urgency with ability to drive results

  • Effective multi-tasking and prioritization skills

  • Ability to handle diverse workload and and tight schedule

  • Solid time management and organizational skills

  • Organizational governance: Knowledge of the processes, customs, policies, and rules affecting the way the organization is administered and controlled; ability to ensure compliance with governance guidelines and policies

  • Accuracy and attention to detail: Understanding the necessity and value of accuracy - ability to complete tasks with a high level of precision

  • Internal controls: Knowledge of concept, methods, and processes of internal control; ability to create, implement, evaluate and enhance processes in internal controls

  • Organizational awareness: knowledge of the organizational environment and tactics; ability to effectively navigate formal and informal communication and decision making channels

Certifications: • Other Risk Certification - Preferred. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

This is a hybrid position in Miami, FL.

What Else You Need To Know :

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range

Minimum:

$86,250.00 USD

Maximum:

$155,000.00 USD

Link to Santander Benefits:

Santander Benefits - 2025 Santander OnGoing/NH eGuide ()

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions :

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next :

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.

Primary Location:Dallas, TX, Dallas

Other Locations:Florida-Miami

Organization:Banco Santander S.A.

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Santander Holdings USA Inc

calendar icon

16 days ago

I-Banking Business Controls & Risk Management, Associate

I-Banking Business Controls & Risk Management, AssociateCountry: United States of America

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilitiesWe Want to Talk to You!

Essentials Functions/Responsibility

The Associate, Business Control & Risk Management operates within the First Line of Defense and is accountable to assist the CIB Business Control Unit in driving effective and consistent business line execution against the Enterprise Risk Management Framework. Specifically, the Associate works to identify, assess key risks and control effectiveness throughout the assigned business line by driving business unit adherence with applicable risk frameworks, Corporate/Business Line policies and standards. The incumbent will also assist with completion of business line risk initiatives, as assigned, such as risk assessments, KRI/KPI development and monitoring, and on-time remediation of issues. The Associate must be able to effectively partner with various stakeholders.

Job Function Description

Monitors activities to minimize the Corporate & Investment Bank's (CIB) exposure to risk. Activities may include quantitative analysis, risk identification and remediation. Represents or supports the reputation of the company to minimize compliance and regulatory risk by resolving issues and ensuring adherence to company and legal standards. Responsible for ensuring that all of the company's activities adhere to the necessary rules and regulations, and that the company complies with legal/regulatory statutes and jurisdictions.

Key Responsibilities

Key Responsibilities: The Position may support the following: •Risk and Control Self-Assessment (RCSA) Support: Assist in maininating and updating risk and control inventories and process maps/workflows. Support the execution of periodic risk assessments across investment banking lines under the direction of Business Control Officers (BCOs) and RCSA leads. •Issue and Event Management : Log, track, and support remediation of operational risk events, near misses and financial losses.Assist in deployment of the issue management program, including monitoring of corrective actions and reporting to various committees. • Facilitate scenario analysis exercises in coordination with business units and BCO, documenting key assumptions, impacts, and mitigation strategies. • Support the BCOs in the execution of the firm's Material Risk Identification and Assessment (MRIA) program and Reputational Risk program. • Assist in the development and refinement of key risk indicators (KRIs), and monitor thresholds to identify emerging trends and trigger appropriate escalation. • Participate in the development of and delivery of risk training materials for key Operational Risk, Enterprise Risk and testing programs across the investment banking teams. • Perform control testing across non-financial risk domains (including AML) as part of the firm's RCSA framework, focusing on control effectiveness evaluation. •Execute validation testing of issue remediation for self-identified, second line, and regulatory findings to ensure complete and sustainable resolution and closure. •Support quality control efforts across RCSA and issue validation workstream to ensure consistency, accuracy, and alignment with internal standards. •Prepare reports and support the develppment of audit-ready materials for governance meetings and risk reporting.

Qualifications

Skills:

Knowledge of the financial services sector, particularly the products and services of a commercial or investment bank. Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators. Understanding and demonstrated application of operational and/or enterprise risk identification and mitigation practices and procedures. Able to effectively engage in communication with executive management, regulators, and other team members across the Santander US and CIB. Ability to develop a mentoring culture with both senior experienced team members and junior staff. Strong project management skills. Ability to build internal and external networks of information resources within the risk management ecosystem. Operational Risk Management Experience Experience in gap or risk analysis High sense of urgency with ability to drive results Effective multi-tasking and prioritization skills Ability to handle diverse workload and tight schedule Solid time management and organizational skills

Key Competencies:

Organizational governance: Knowledge of the processes, customs, policies, and rules affecting the way the organization is administered and controlled; ability to ensure compliance with governance guidelines and policies. Accuracy and attemtion to detail: Understanding the necessity and value of accuracy - ability to complete tasks with a high level of precision. Internal controls: Knowledge of concept, methods, and processes of internal control; ability to create, implement, evaluate and enhance processes in internal controls. Organizational awareness: knowledge of the organizational environment and tactics; ability to effectively navigate formal and informal communication and decision-making channels.

Education:

Req: Bachelor's Degree or equivalent work experience: Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field. Pref: Master's Degree:Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field.

Work Experience:

5 years

This is a hybrid position in Miami, FL

What Else You Need To Know :

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range

Minimum:

$63,750.00 USD

Maximum:

$110,000.00 USD

Link to Santander Benefits:

Santander Benefits - 2025 Santander OnGoing/NH eGuide ()

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions :

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next :

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.

Primary Location:Miami, FL, Miami

Other Locations:Florida-Miami

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Santander Holdings USA Inc

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16 days ago

Business Banking Relationship Manager I

Description

At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you'll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals.

Citizens is seeking a motivated, highly successful, proven Relationship Manager with experience in moderately to less complex portfolios, and a strong grasp of sales and credit skills. This senior level performer will have an immediate impact. We reward you with an uncapped incentive opportunity and the ability to grow your career with a world class organization.

Primary responsibilities include

  • Develop consultative relationships with small business clients in your target market with annual revenues ranging from one million to ten million dollars.
  • Understand the client needs, provide value added solutions, manage a portfolio of existing customers and drive new commercial customer relationships.
  • Partner effectively with an award-winning business banking team offering a wide array of product solutions that will enable you to enhance the customer experience, increase loyalty and improve the profitability of customer and the Bank
  • Complete Business Banking University and Drive Sales training in your initial four-week orientation and a commercial credit training program to insure you're prepared to identify, assess and mitigate lending risk.
  • Maintain strong market knowledge and develop, retain and expand relationships with Centers of Influence i.e. CPA's and Attorneys.
  • Actively engage in significant community activity to expand potential customer base.

Qualifications

  • 2+ years in a Business Banking Relationship Manager role or related business lending experience preferred.
  • Business to Business sales experience required.
  • Motivated self-starter with demonstrated leadership ability and potential.
  • Successfully operate in a "team" atmosphere building upon and leveraging strong internal and external network.
  • Ability to succeed in a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, cross sales, customer service and satisfaction
  • Proficiency with portfolio/account management preferred.
  • Ability to understand core business products and services. Consistent record of sales and outside calling skills.
  • Excellent communication (written & verbal) and interpersonal skills.
  • Ability to develop strong customer and colleague relationships.

Education

  • Bachelor's degree or equivalent combination of education and experience, required.

Hours and Work Schedule

  • Hours per Week: 40
  • Work Schedule: Monday thru Friday

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

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Citizens

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16 days ago

Business Banking Relationship Manager II

Description

At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you'll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals.

Primary responsibilities include

  • To manage, acquire and deepen a portfolio of new and existing commercial customer relationships within the Business Banking target market.
  • The RM2 will focus on clients with annual revenues ranging from five million to fifty million.
  • Through a consultative approach understand the client needs, providing value added solutions that enhance the customer experience, increase loyalty, and improve the profitability of customer and the Bank.
  • Possess and maintain a working knowledge in all aspects of commercial credit including the identification, assessment, and mitigation of risk. Successfully operate in a "team" atmosphere building upon and leveraging strong internal and external networks.
  • Operate within a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, cross sales, customer service and satisfaction.
  • The ideal candidate should be a successful proven relationship manager with experience with moderately complex portfolios, customers, and transactions.
  • This individual is developing an equally strong grasp of sales and credit skills. The candidate is expected to possess external visibility in the local market in terms of reputation, COI network, strong customer following and local community involvement.
  • This individual possesses the potential to provide a growing impact of the team in a reasonable period of time. This individual is a self-starter and motivator who has demonstrated growth potential.

Qualifications, Education, Certifications and/or Other Professional Credentials

  • 4+ years in a Business Banking Relationship Manager role or related business lending experience.
  • Minimum Undergraduate Degree
  • Completion of Commercial Credit Training
  • Proficiency with portfolio management
  • Strong written and oral communication skills
  • Proficient with technologies
  • Strong sense of customer service, satisfaction and retention.
  • Adept at needs identification, problem solving and the consultative sales approach.
  • Strong negotiation skills and the ability to overcome objections and adversity
  • Following of prospects, customers and COIs
  • Ability to self-generate and drive new business development
  • Strong understanding of risk and compliance
  • Meaningful Community involvement
  • Strong understanding of core products and services

Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule: Monday through Friday

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

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Citizens

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16 days ago

Entry Level Banking Training Opportunity

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York New Jersey area.

Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelors degree - You may be required to answer additional screening questions when applying

What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Business Operations - Banking - IT Support - Investment Operations - Data Analytics - Project Management - Network Security & Support

Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

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Year Up United

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16 days ago

Banking JOB Training Program

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York New Jersey area.

Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelors degree - You may be required to answer additional screening questions when applying

What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Business Operations - Banking - IT Support - Investment Operations - Data Analytics - Project Management - Network Security & Support

Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

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Year Up United

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16 days ago

Banking Relationship Specialist

Description:

About us:

ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, we're builders - of businesses, communities, and equity. Most importantly, we're building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact.

ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industry's future. By embracing technology and all the ways it can help us become a world-class service organization, we support

small business owners by fueling their mission.

People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at "a better place to be".

ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation.

About this role

Banking Relationship Specialists play a vital role in ConnectOne "Client First" banking experience by acquiring, retaining, and expanding banking relationships of both the business and consumer clients while demonstrating the ConnectOne Culture.

In this role you will:
  • Support the Bank's "People First" focus and rules of engagement-greeting clients by name, maintaining a professional demeanor, ensuring the branch reflects ConnectOne Bank standards and working as an active member of the Branch team, always striving to make ConnectOne Bank "A Better Place to Be".
  • Proactively identify opportunities for relationship acquisition and development by cross-selling the Bank's products and services in a consultative manner.
  • Perform account opening for deposit products and educate clients on the Bank's product and service offerings.
  • Ensure all activities, transactions and records are in compliance with operational, security and control procedures of the Bank, preventing fraud and protecting customer assets.
  • Handle customer service issues by conducting research, taking ownership, and following up with on a daily basis as necessary until conclusion.
  • Assist other branch team members with transactions and overall operations, as necessary, and provide feedback and coaching to improve overall team performance.
  • Perform service transactions for the Branch to include check re-orders, address/name changes, safe deposit box access, outbound wires, account maintenance and outbound client contact.
  • Serve as primary back-up to the Branch Manager or Assistant Branch Manager where applicable, for operational and service-related functions.
  • Assists with Teller functions as needed including performing banking transactions over the phone or at the drive-up window including accepting deposits, cashing checks, and assisting clients with other banking needs, and branch opening and closing as needed.
  • Active participation in achieving branch sales objectives.
  • Maintains a 90% plus service performance and reinforces feed -back gained from mystery shops.
  • Supports retail and community events to promote the brand in accordance with the retail business plan.
  • Performs other duties that may be assigned.
Must haves:
  • Strong needs-based sales skills.
  • One to three years bank platform sales and teller experience.
  • Detailed understanding of federal banking compliance and requirements.
  • Strong "People First" interest and ability.
  • Strong ability in assessing and meeting the needs of customer and/or solving customer problems.
  • Effective teambuilding and interpersonal communication abilities are necessary.
  • Ability to lift items up to 25 lbs.
  • ConnectOne Bank culture mastery.
  • To support business needs, ability to work a flexible schedule is required.
Additional information:

Benefits:

  • World class health, vision, and dental benefits on day one
  • 401k with employer match
  • Employee appreciation events (team building, softball games, food truck days, etc )
  • Employee assistance programs (EAP)
  • Wellness programs (flu shot, preventive care, health programs and services discounts, etc )
  • Tuition reimbursement
  • Employee Discount perks
  • CNOB Community Service Events

.and much, much more!

Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us "a better place to be!"

ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.

Requirements:

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ConnectOne Bank

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16 days ago

Banking Center Manager I

Since 1915 , Home State Bank's goal has been to create a better quality of life for our neighbors and to work together to build a better community. Today, that goal is still the cornerstone of our success. We believe that relationships with our customers are our most important assets and we strive to provide the best service possible every day. Home State Bank is hiring a full-time Banking Center Manager at our North McHenry location. This is not a remote or work from home position.

What you will do

The Banking Center Manager will be responsible and accountable for directing and administering a banking center with generally more than $50 million in core deposits and loans. Ensure that the banking center provides the public with banking products and services for consumer and commercial accounts. Promote growth through the development of deposits, assets, fee-based services and the development and retention of new and existing customers. Ensure all functional areas of Operations are completely and properly performed complying with all required policy, procedure, and compliance requirements. Manage the staff, hiring and scheduling for the location.

What You Bring

Looking for someone with three (3) years previous banking center manager experience. Ability to read, write, speak and use proper grammar in English. Ability to read, analyze and interpret technical procedures, financial reports, legal documents and government regulations. Ability to write business correspondence in response to sensitive inquiries or complaints. Ability to communicate verbally both in person and on the telephone. Ability to speak effectively presenting information to groups of membership, management and board of directors.

Up for the challenge?

Make an income while making an impact! If you are looking for an opportunity to make a visible contribution to our community bank and get excited about doing interesting work that matters, then we encourage you to apply. You are able to stop at any branch, fax to or apply online at .

Home State Bank offers competitive pay and a generous benefit package that starts the first of the month following hire:

  • Medical through BCBS - 2 PPO Plans and HMO
  • Dental PPO through BCBS
  • Vision insurance through BCBS Eyemed
  • $50,000 in Company Paid Life & ADD and long-term disability insurance
  • 401K after 90 days with company match of 3% after a year
  • Generous Time Off - 2 weeks paid vacation, 1-week Paid Leave for All Workers and 11 paid FDIC holidays, 1 floating holiday (personal) day
  • Tuition reimbursement - courses and books up to $6,000 annually per policy
  • Holiday Party at Boulder Ridge Country Club

Northwest Herald "2024 McHenry County Top Workplace Reader Choice Awards"

  • TOP Workplace: Financial Institution/Service
  • TOP Workplace: Large Employer (over 100 employees)
  • TOP Professional Services
  • TOP Family-owned Business
  • TOP Business-to-Business Company
  • One of the Top Workplaces: Giving Back to the Community

Daily Herald "2022 Best Places to Work in Illinois"

  • Ranked 10 th for Medium Business (100-499 employees)

We are proud to be a diverse workforce that is representative, at all job levels, of the customers we serve. Home State Bank is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Home State Bank - A Great Place to Work - YouTube

Compensation details: .17 Yearly Salary

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Home State Bank

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16 days ago

Assistant Vice President of Commercial Banking OR Commercial Banking Manager

Description:

Lead Strategy. Build Relationships. Drive Growth.

Are you a forward-thinking financial leader with a passion for building lasting business relationships? We're looking for a Commercial Banking Manager or Assistant Vice President (AVP) to take charge of the strategic growth and oversight of our commercial banking program. In this high-impact role, you'll shape the future of our commercial services by expanding deposit offerings, enhancing member engagement, and delivering innovative solutions that meet the evolving needs of our business members. You'll collaborate across departments to ensure operational excellence and an exceptional service experience.

Position Level: Manager or AVP, based on experience Salary: Commensurate with title and experience What You'll Do:
  • Lead the development and execution of our commercial banking strategy
  • Expand commercial deposit services and drive portfolio growth
  • Build strong relationships with business members and deliver tailored financial solutions
  • Collaborate with internal teams to streamline processes and ensure compliance
  • Champion a culture of service, innovation, and continuous improvement
What We're Looking For:
  • Proven experience in commercial banking, business development, or relationship management
  • Strong knowledge of commercial deposit services and financial products
  • Strategic mindset with a hands-on leadership style
  • Excellent communication, collaboration, and problem-solving skills
  • Experience working in or with credit unions or community financial institutions is a plus

If you're ready to make a lasting impact and help shape the future of commercial banking in a mission-driven organization, we'd love to hear from you.

Requirements:

Duties and Responsibilities

Core Responsibilities (Applicable to Both Titles)

  • Oversee daily operations of commercial depository services, ensuring regulatory compliance and efficiency.
  • Develop, expand, and market commercial banking products tailored to member needs.
  • Manage escalated commercial member issues, ensuring high satisfaction levels.
  • Partner with the commercial lending team to provide comprehensive financial solutions.
  • Implement process improvements and digital transformation initiatives in commercial banking.
  • Prepare and present performance reports, including key metrics and financial results.
  • Serve as a primary point of contact for internal and external stakeholders regarding commercial banking operations.
  • Ensure seamless integration of commercial services across delivery channels.
Additional Leadership Responsibilities (AVP Level)
  • Develop long-term strategic plans to grow and enhance commercial banking services.
  • Lead high-impact initiatives that strengthen the credit union's competitive position.
  • Represent the department in executive meetings and cross-functional leadership discussions.
  • Oversee high-level product development and organizational alignment strategies.
  • Provide mentorship to senior managers, ensuring departmental development.
QualificationsEducation & Experience

Manager Level:

  • Bachelor's degree in Accounting, Finance, Economics, Business Administration, or related field.
  • Minimum three years of experience in commercial banking services.
  • Demonstrated success in financial services leadership and team management.

AVP Level:

  • Bachelor's degree required; MBA or professional certifications (CPA, CFA) preferred.
  • Minimum five years of experience, including three years in a leadership role within commercial banking.
  • Proven ability to implement strategic initiatives and manage large-scale banking operations.

Skills & Leadership Competencies

Manager Level:

  • Strong understanding of commercial banking products and services.
  • Proven ability to lead high-performing teams and manage operations effectively.
  • Excellent problem-solving, decision-making, and financial reporting capabilities.
  • Strong interpersonal and communication skills with a results-driven approach.
  • Strong understanding of digital banking platforms and emerging industry trends.

AVP Level:

  • Expertise in digital banking platforms and emerging industry trends.
  • Strategic leadership experience, including driving innovation and long-term growth initiatives.
  • Exceptional stakeholder management and negotiation skills.
  • High-level financial acumen with experience overseeing regulatory compliance strategies.

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Austin Telco Federal Credit Union

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16 days ago