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Starting Salary: $45,000 (negotiable dependent upon experience)

REQUIRED EXPERIENCE:

• Minimum of two (2) years bank Teller experience required.
• Proficient in English, reading, writing, and grammar skills
• Analytical and mathematics skills
• Communication, interpersonal relations and customer service skills
• PC skills (including knowledge of job-related software applications)
• Ability to operate various office machines (i.e., currency counter, combination lock, check encoder, fax machine, passbook validator)
• Ability to lift 50 pounds of coin
• Visual and auditory skills
• Strong Team Player

REQUIRED EDUCATION:

• High School Diploma or equivalent with an emphasis in a Business or Accounting curriculum.

WE OFFER:

• Medical benefits
• Dental benefits
• Vision benefits
• Life insurance
• 401K
• PTO
• LifeMart (employee discount program)
• Health Savings Account
• Flexible Spending Account
• LTD Insurance (employer paid)
• Paid Federal Bank holidays

RESPONSIBILITIES INCLUDE:

• Directly supervises UB1 and UB2 staff to ensure efficient and accurate teller services.
• Ensures that UB 1 and 2's are providing complete and accurate debit and credit services to customers.
• Ensures that all debits and credits, balancing, and operational activities are done efficiently and according to policy; this includes the activities of Teller side personnel, ATM services, and other paying and receiving activities.
• Ensures that all UB1 and 2's work as part of the customer service team and take advantage of new business referral opportunities, expand existing customer relationships and enhance customer relationships.
• Ensures that all UB1 and 2s follow customer service standards.
• Ensures the coordination of work, i.e., makes certain that the work of Teller side is coordinated with other positions in the branch office, with centralized operations personnel, and other Bank departments.
• Conducts monthly teller side audits and assists Assistant Branch Manager with other audits and operational duties as needed.
• Ensures accurate preparation of various reports as assigned by the Assistant Branch Manager.
• Ensures that all UB1s and 2s have an adequate supply of cash to conduct business; maintains level of cash according to approved cash management policies.
• Manages and balances vault, cash shipments, reconciliations, and cash transfers.
• Balances night depository activity and ATM machines.
• Ensures timely review of various branch reports for accuracy.
• Ensures timely submission of required reporting.
• Participates in weekly branch meetings.
• Participates in branch planned meetings.
• Operates as a back up to the Assistant Manager which includes assisting with platform side duties and management when necessary.
• Performs all UB 1 and UB 2 duties. (See UB 1 and UB 2 Job Descriptions)
• Participates with the Assistant Branch Manager in establishing specific goals for Teller side; implements strategies to achieve these goals.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace.
• Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements; ensures that Teller staff adhere to the same.
• Assists in the selection of new personnel as appropriate.
• Makes provisions for the proper orientation and training of new personnel; trains new personnel as required.
• Reviews employee performance throughout the initial probationary period and on a regularly scheduled basis thereafter.
• Organizes, schedules, and distributes work among assigned personnel.
• Keeps personnel informed of pertinent policies and procedures affecting the branch office/or their jobs; creates an atmosphere in which upward communication from employees is encouraged.
• Administers personnel policies and procedures as established by Bank policy.
• Communicates with the Assistant Branch Manager, other supervisors, and appropriate staff personnel to integrate activities.
• Provides timely reporting to the Assistant Branch Manager and other appropriate groups or individuals.
• Communicates effectively with BM. ABM, Regionals and Back Office

First Commerce is dedicated to providing people, businesses, and communities in our markets with high quality products and services with superior customer service. We provide products and services through secure, user-friendly technology and customer friendly locations. Our relationships are founded in our desire to be responsive to the financial needs of our customers in an atmosphere of personal attention, professionalism, trust, integrity and fairness. First Commerce prides itself on maintaining personal communications beginning with the Board of Directors.

First Commerce Bank is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law.

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Starting Salary: $50,000 (negotiable dependent upon experience)

REQUIRED EXPERIENCE:

• A minimum of three (3) years' related experience required
• Thorough knowledge of bank procedures/products/services, teller operations, cash and ATM procedures
• Proficient PC skills and in English (speaking, writing and reading)
• Proficient organizational, project management skills, & problem-solving ability
• Ability to lift fifty (50) lbs. of coin

REQUIRED EDUCATION:

• High School Diploma (or equivalent)

WE OFFER:

• Medical benefits
• Dental benefits
• Vision benefits
• Life Insurance
• LTD Insurance
• Paid Federal Bank Holidays
• Flexible Spending Account
• Health Savings Account
• 401K
• PTO

RESPONSIBILITIES:

Responsible for assisting the Branch Manager in managing the Branch Office in order to meet the financial services needs of customers in the given community market area; implementing strategies to achieve goals developed for the office as part of the Retail Banking Division's annual operating plan; ensuring office compliance with operating policies and procedures and outside regulatory requirements; directly supervising assigned personnel; communicating with appropriate management and staff personnel; providing periodic reports.

• Assists in managing all inside and outside sales, branch functions, and business development activities to achieve growth, excellent customer service, and profitability for the Bank.
• Enhances Bank image through friendly, pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
• Conducts relationships with customers in a manner that will enhance the overall marketing effort of the Bank.
• Ensures customer retention as well as growth of the branch and its team.
• Ensures that the branch office is properly staffed to meet customer service needs as well as sales objectives.
• Ensures all customer service personnel are adequately trained with respect to both product knowledge and sales techniques.
• Motivates and coaches branch team to ensure the successful development and performance of all employees in areas of customer experience, sales goals, and leadership.
• Serves as an active member of the office customer service team and is held accountable for sales performance; generates deposits and loans to increase Bank profitability.
• Ensures that all office operations are performed in accordance with established Bank policies and procedures, either directly or through appropriate supervisor, e.g., office balancing, control of vault cash, etc.
• Maintains proper security, maintenance, safety, and cleanliness of the office; supervises the opening and closing of the building and vault; makes necessary provisions for the securing and accounting of negotiable papers.
• Performs alarm tests.
• Conducts regular self-audits within branch.
• Prepares outgoing wires.
• Places stops and holds on accounts as required.
• Ensure timely review of various branch reports for accuracy.
• Ensures timely submission of required reporting.
• Establishes Customer Information Files (CIFs) and opens new accounts with appropriate identification.
• Participates and coordinates weekly branch meetings.
• Actively participates in community organizations and activities in a manner which reflects favorably on the Bank.
• Participates in branch planned community events.
• Implements strategies to achieve goals assigned to the branch office as established in the Retail Banking Division's annual operating plan; assists in the development of the annual budget for the office and adheres to budget parameters.
• Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace.
• Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements; ensures that the office and all personnel adhere to the same.
• Directly supervises assigned personnel as follows:
• Assists in the selection of new personnel as appropriate.
• Makes provisions for the proper orientation and training of new personnel.
• Reviews employee performance throughout the initial probationary period and on a regularly scheduled basis thereafter.
• Organizes, schedules, and distributes work among assigned personnel.
• Keeps personnel informed of pertinent policies and procedures affecting the office and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged.
• Administers personnel policies and procedures as established by Bank policy.
• Communicates with the Branch Manager, other office managers, and appropriate staff personnel to integrate goals and activities.
• Provides periodic reports to the Branch Manager and other groups as required throughout the Bank.

First Commerce is dedicated to providing people, businesses, and communities in our markets with high quality products and services with superior customer service. We provide products and services through secure, user-friendly technology and customer friendly locations. Our relationships are founded in our desire to be responsive to the financial needs of our customers in an atmosphere of personal attention, professionalism, trust, integrity and fairness. First Commerce prides itself on maintaining personal communications beginning with the Board of Directors.

First Commerce Bank is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law.

PI29d466df5-

Description:

Lead Strategy. Build Relationships. Drive Growth.

Are you a forward-thinking financial leader with a passion for building lasting business relationships? We're looking for a Commercial Banking Manager or Assistant Vice President (AVP) to take charge of the strategic growth and oversight of our commercial banking program. In this high-impact role, you'll shape the future of our commercial services by expanding deposit offerings, enhancing member engagement, and delivering innovative solutions that meet the evolving needs of our business members. You'll collaborate across departments to ensure operational excellence and an exceptional service experience.

Position Level: Manager or AVP, based on experience Salary: Commensurate with title and experience What You'll Do:

• Lead the development and execution of our commercial banking strategy
• Expand commercial deposit services and drive portfolio growth
• Build strong relationships with business members and deliver tailored financial solutions
• Collaborate with internal teams to streamline processes and ensure compliance
• Champion a culture of service, innovation, and continuous improvement

What We're Looking For:

• Proven experience in commercial banking, business development, or relationship management
• Strong knowledge of commercial deposit services and financial products
• Strategic mindset with a hands-on leadership style
• Excellent communication, collaboration, and problem-solving skills
• Experience working in or with credit unions or community financial institutions is a plus

If you're ready to make a lasting impact and help shape the future of commercial banking in a mission-driven organization, we'd love to hear from you.

Requirements:

Duties and Responsibilities

Core Responsibilities (Applicable to Both Titles)

• Oversee daily operations of commercial depository services, ensuring regulatory compliance and efficiency.
• Develop, expand, and market commercial banking products tailored to member needs.
• Manage escalated commercial member issues, ensuring high satisfaction levels.
• Partner with the commercial lending team to provide comprehensive financial solutions.
• Implement process improvements and digital transformation initiatives in commercial banking.
• Prepare and present performance reports, including key metrics and financial results.
• Serve as a primary point of contact for internal and external stakeholders regarding commercial banking operations.
• Ensure seamless integration of commercial services across delivery channels.

Additional Leadership Responsibilities (AVP Level)

• Develop long-term strategic plans to grow and enhance commercial banking services.
• Lead high-impact initiatives that strengthen the credit union's competitive position.
• Represent the department in executive meetings and cross-functional leadership discussions.
• Oversee high-level product development and organizational alignment strategies.
• Provide mentorship to senior managers, ensuring departmental development.

QualificationsEducation & Experience

Manager Level:

• Bachelor's degree in Accounting, Finance, Economics, Business Administration, or related field.
• Minimum three years of experience in commercial banking services.
• Demonstrated success in financial services leadership and team management.

AVP Level:

• Bachelor's degree required; MBA or professional certifications (CPA, CFA) preferred.
• Minimum five years of experience, including three years in a leadership role within commercial banking.
• Proven ability to implement strategic initiatives and manage large-scale banking operations.

Skills & Leadership Competencies

Manager Level:

• Strong understanding of commercial banking products and services.
• Proven ability to lead high-performing teams and manage operations effectively.
• Excellent problem-solving, decision-making, and financial reporting capabilities.
• Strong interpersonal and communication skills with a results-driven approach.
• Strong understanding of digital banking platforms and emerging industry trends.

AVP Level:

• Expertise in digital banking platforms and emerging industry trends.
• Strategic leadership experience, including driving innovation and long-term growth initiatives.
• Exceptional stakeholder management and negotiation skills.
• High-level financial acumen with experience overseeing regulatory compliance strategies.

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Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, JPMorgan Chase, or Merck among many other leading organizations in the Jacksonville area.

Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying

What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

In-depth classes include: - Business Operations - Banking & Customer Success Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area.

Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying

What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.