Find Your Dream Cloud Engineer Job

Explore the latest Cloud Engineer job opening. Discover top companies hiring for Cloud Engineer roles and take the next step in your career.

search for jobs
google-jobsmeta-jobsamazon-jobsmicrosoft-jobsibm-jobsapple-jobsnvidia-jobssony-jobsfacebook-jobsinstagram-jobslinkedin-jobssnapchat-jobstik-tok-jobsslack-jobspinterest-jobsfigma-jobsmastercard-jobsvisa-jobstesla-jobstencent-jobsstarbucks-jobssamsung-jobsintel-jobsgoogle-jobsmeta-jobsamazon-jobsmicrosoft-jobsibm-jobsapple-jobsnvidia-jobssony-jobsfacebook-jobsinstagram-jobslinkedin-jobssnapchat-jobstik-tok-jobsslack-jobspinterest-jobsfigma-jobsmastercard-jobsvisa-jobstesla-jobstencent-jobsstarbucks-jobssamsung-jobsintel-jobs

Senior Cloud Engineer - Unified Communications

Senior Cloud Engineer - Unified Communications US-MI-Livonia Job ID: Type: Regular Full-Time # of Openings: 1 Category: Information Technology Livonia, MI Hybrid Overview

We are seeking a highly skilled and versatile Senior Cloud Engineer - Unified Communications to lead the design, integration, and optimization of our enterprise contact center solutions. This role requires deep expertise in Genesys Cloud CX3, with strong working knowledge of Cisco Voice infrastructure, Verint Workforce Optimization, Microsoft Teams, and Power BI for reporting and analytics. The ideal candidate will play a key role in delivering seamless, secure, and data-driven customer engagement experiences.

Responsibilities
  • Design, configure, and maintain Genesys Cloud CX3 environments, including Architect call flows, routing strategies, and integrations.
  • Collaborate with cross-functional teams to integrate 3 rd Party, Salesforce, and Verint WFO/WEM solutions into the contact center ecosystem.
  • Develop and maintain IVR scripts, queues, skills, and user profiles in Genesys Cloud.
  • Ensure high availability, performance, and security of contact center platforms.
  • Implement and support workforce management, quality monitoring, and speech analytics using all available environments.
  • Troubleshoot and resolve complex issues across Genesys, Cisco, and Verint platforms.
  • Monitor system performance and generate reports using CUIC, Genesys Analytics, and Verint dashboards.
  • Participate in change management, documentation, and compliance processes.
  • Provide technical leadership and mentorship to junior engineers and support staff.
  • Resolves Help Desk tickets related to areas of assigned responsibility. Uses advanced problem-solving skills to isolate and identify user problems, including issues escalated from other staff, to include on-call support outside of "normal" working hours.
  • Collaborates with team members to develop and assess Disaster Recovery plans.
  • Follows company Change Management processes for the implementation of changes in the production network environment.
Qualifications
  • Bachelor's degree in Computer Science, Engineering, or related field-or equivalent experience.
  • 5+ years of DevOps engineering experience, with at least 2 years in a senior or lead role.
  • Proven experience designing and supporting modern CI/CD pipelines and automation frameworks (e.g., Jenkins, Ansible, Build Forge, Midvision).
  • Strong scripting experience (Python, Shell, PERL, JACL/Jython).
  • Deep understanding of cloud-native architectures, infrastructure-as-code, and DevOps best practices.
  • Hands-on experience with application servers and middleware technologies (IBM WebSphere, Apache Tomcat, Glassfish, Payara, WebLogic).
  • Strong grasp of the OSI model, system integration, and service-oriented architectures (SOA).
  • Familiarity with Windows, Linux, and IBM i (iSeries) environments.
  • Experience with application performance monitoring, disaster recovery planning, and high availability solutions.
  • Solid understanding of SSL, load balancers, DNS, and networking fundamentals.
  • Experience with testing and debugging tools (SOAP UI, LoadRunner, RFHUTIL, JUnit).
  • Familiarity with Agile methodologies and SDLC processes.
  • Strong documentation, architectural diagramming, and technical leadership skills.
  • Preferred Qualifications:
  • Background in insurance, financial services, or other regulated industries.
  • Experience with IBM MQ, Message Broker, DataPower, WSRR, and middleware security.
  • Familiarity with SQL and NoSQL databases (e.g., SQL Server, MySQL, Oracle).
  • Experience with application delivery controllers (e.g., Citrix NetScaler, F5).
  • Exposure to configuration management tools (Chef, Puppet, Ansible).

What We Offer:

  • A collaborative, energetic work environment where you can put your passion for people to work
  • Medical, Dental, Vision, Life and Disability coverage available day one
  • Pension Plan
  • Performance-based incentive plan
  • 401k available with a Company match
  • Holidays and Paid Time Off
  • AAA Basic Membership

PI6bd4e45f15fa-9346

company icon

AAA Life Insurance Company

calendar icon

16 days ago

Lead AWS Cloud Engineer

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ's

• BJ's pays weekly

• Eligible for free BJ's Inner Circle and Supplemental membership(s)

• Generous time off programs to support busy lifestyles

o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

• Benefit plans for your changing needs

o Three medical plans , Health Savings Account (HSA), two dental plans, vision plan, flexible spending

• 401(k) plan with company match (must be at least 18 years old)

eligibility requirements vary by position

medical plans vary by location

Lead AWS Cloud Engineer

We are seeking a highly skilled Lead Cloud Engineer for our Cloud Operations and Engineering team. The successful candidate will be responsible for designing, building, deploying, and supporting highly available systems and solutions on AWS. The ideal candidate will possess deep expertise in AWS services and hybrid cloud architecture, providing leadership and mentorship to the team members. This role includes designing, implementing, and managing scalable and reliable cloud solutions, and partnering with cross-functional teams to power innovation and growth.

Key Responsibilities:
  • Lead cloud initiatives across multiple projects and business units, ensuring scalable and secure architecture.
  • Operate in an Agile environment with DevSecOps mindset, utilizing infrastructure as code and related tools.
  • Mentor junior team members. Provide leadership for infrastructure projects.
  • Design and implement resilient cloud systems, including DR/HA strategies and operational support plans.
  • Use CI/CD tools for infrastructure as code - Bamboo, Bitbucket, Jenkins, Git, Nexus, AWS Code Build, CodeDeploy, CodePipeline.
  • Build systems with AWS services (EC2, S3, RDS) and cloud databases.
  • Ensure availability, configuration, and compliance with AWS management tools like CloudFormation, Autoscaling, CloudWatch, Systems Manager, Config, CloudTrail, Puppet PE.
  • Monitor performance against operational metrics.
  • Manage security and identity with AWS IAM, KMS, Certificate Manager, Secrets Manager.
  • Support AWS analytics solutions in production - AWS EMR, Data Pipeline, RedShift.
  • Handle storage and backup in hybrid cloud environments.
  • Participate in on-call rotation for 24/7 support of production environments.

Required Skills and Experience:
  • Bachelor of Science in Technology or equivalent with 7+ years of experience in provisioning and managing infrastructure and Infrastructure as Code.
  • 3+ years of expert level experience across a broad range of AWS services. Familiarity with on-premises setup and hybrid cloud architecture.
  • Hands-on experience in designing and deploying infrastructure using CloudFormation, Terraform, or other IaC tools.
  • Extensive experience with auto-scaling and self-healing within well-architected designs.
  • Proficiency in AWS monitoring: including CloudWatch, CloudTrail, S3 access logs, ALB logs, and AWS Config for managing a holistic portfolio of applications across multiple accounts.
  • Security & IAM: Expertise in creating and managing IAM roles and security control policies.
  • S3: Skilled in creating buckets, policies, lifecycle management, and logging.
  • Proficient in Python and administration of Node and Java-based applications.
  • Expertise in AWS CLI.

Preferred Qualifications:
  • AWS certifications such as AWS Certified Solutions Architect (Professional) or AWS Certified DevOps Engineer or AWS Certified Advanced Network
  • Experience with blue-green deployments, canary releases, and other deployment strategies.
  • Familiarity with serverless technologies such as AWS Lambda and API Gateway.

Soft Skills:

  • Excellent communication and collaboration skills with both technical and non-technical teams.
  • Ability to lead people and technical discussions and guide decision-making processes.
  • Strong problem-solving abilities and a proactive mindset.

If you're passionate about cloud engineering and excited to take on challenging projects in a dynamic environment, we'd love to hear from you!

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $125,500.00.
company icon

BJ's Wholesale Club

calendar icon

16 days ago