Find Your Dream Communication Job

About the Company - Kempegowda International Airport, Bengaluru (KIAB/ BLR Airport), named after founder of the City - Hiriya Kempegowda - has the unique distinction of being the first Greenfield Airport in India, established on a Public-Private Partnership (PPP) model. This heralded a revolution in Indian aviation, as more airports in the Country were privatised, thereafter.

JOB PURPOSE:

We are seeking a highly skilled Network and Communication Leader with upto 18 years of experience to oversee our organization's network infrastructure and ensure secure, efficient, and continuous communication systems. The ideal candidate will have a strong background in network engineering, including expertise in CISCO, FortiGate firewalls, Wi-Fi, Mobile network 3G/4G/5G, CCTV, TMRS, IP Phones systems.

PRINCIPAL ACCOUNTABILITIES:

Leadership and Management:

• Leading a team of network and security engineers to provide 24x7 support, Provide technical leadership and mentorship to network engineers and support staff.
• Demonstrate ownership and leadership in his/her role.
• Manage vendor relationships, overseeing service agreements and ensuring the delivery of high-quality products and services.
• Provide training and development opportunities for the operations and support team to enhance their skills and knowledge.
• Stay current with emerging technologies and trends in network security, communication systems, and surveillance technologies.

Network and Communication Support:

• Design, Planning and implementing network solutions and upgrades.
• Ensuring network security and compliance with standards.
• Managing network devices throughout their lifecycle.
• Oversee network performance, troubleshoot issues, and provide timely resolutions to maintain high availability and reliability (Wifi/Switches/Routers/Firewalls/TMRS etc).
• Oversee firewall configurations to safeguard the network against threats.
• Develop and enforce network security policies and procedures in accordance with industry best practices and regulatory requirements.
• Ensure backup of devices/configuration and ensure timely testing for restoration.
• Conducting regular inspections and repairs of tower structures.
• Installing and maintaining wireless communication systems, including cellular and microwave equipment.
• Ensuring safety protocols are followed during tower climbs and maintenance.
• Develop and implement airport telecom strategy (4G/5G/ Private LTE)
• Develop and implement strategic plans for network and communications, aligning with BIAL's overall IT strategy and business objective.

New Requirement:

• Participate in product/vendor evaluation process for any RFP/RFQ
• Work with ARB and provide design recommendations.
• Write BRD, RFP for operational requirement work with stakeholders for approval/vendor selection/implementation of projects.
• Work with business teams/vendors on various POC.

Process Improvement:

• Develop and maintain standard operating procedures (SOPs) for Network support.
• Identify areas for process improvement and implement best practices.
• Ensure compliance with ITIL and other relevant frameworks.
• Adhere and improve on KPIs and SLAs relevant to Network uptime, incident resolution, customer satisfaction, etc
• Create and execute BCP plans.
• Identify and implement best practices.
• Conduct regular system audits, performance monitoring, and maintenance to prevent downtime and outages

Stakeholder & Financial Management:

• Act as the primary point of contact for Network and communications related matters.
• Ensure Compliance as per Bial and other regulatory guidelines.
• Be Audit ready and Face and lead Audits for Network and communications.
• Collaborate with business units to understand their needs and requirements and address the same.
• Communicate effectively with various vendors/OEMs and other stakeholders.
• Manage relationships with external vendors, ensuring that Service Level Agreements (SLAs)/Operations level agreements (OLA) are met and that services are delivered according to agreed-upon standards.
• Collaborate with internal stakeholders, including airline partners, airport operations, and security teams, to align network and communications team with business needs.

Reporting and Documentation:

• Prepare and present regular reports on network and communications metrics and performance.
• Systematically track and close issues/actions and key deliverable.
• Maintain accurate documentation, processes and procedures.

Education qualification and certifications

• Qualification: BE / B. Tech / Diploma in Communication, Computer science or equivalent
• Prior experience in Aviation/Airport/Telecom industry.
• Experience with various Network and communications technologies like CISCO/Avaya/Fortinet
• Knowledge of Software defined network (CISCO SDA Fabric)/Firewall/Switches/routers/4g/5G and Awaya Unified communications.
• CCNA/CCIE or equivalent certification
• Excellent organizational and project management skills
• Excellent problem solving and analytical skills.
• Strong communication and interpersonal skills.
• Excellent MS office skills (PowerPoint/Word/Excel etc.)
• Experience with ITIL or other relevant frameworks is a plus.
• Advanced level cisco certifications.

Experience - Upto 18 years in Network and Communications Support in a multivendor environment, with 5+ experience in a leadership or managerial role.

Graphic Designer - with Strong UI/UX understanding and skills

Full-time Mumbai-based preferred

At MMGA, we blend creativity with AI to design campaigns that feel different. We're not here to do what everyone's doing - we partner with bold brands like Zomato and up-and-coming disruptors to craft work that makes people stop scrolling, double-take, and feel something. And now, we're hiring a Graphic Designer who thinks in visuals and breathes in pixels.

But this isn't just a "make things look good" role.

We're looking for someone who thinks design - from the shape of a logo to the flow of a user's journey.

• Design across digital, social, and OOH formats for brands like Zomato.
• Build entire UI/UX interfaces - think websites, landing pages, app screens - that balance brand identity with user functionality.
• Craft brand guidelines that actually tell a story - not just color palettes and font sizes.
• Collaborate on social media content, ad creatives, marketing collaterals, and digital experiences.
• Support the video team with smart graphics, YouTube thumbnails, and visual assets for reels.
• Be part of early-stage ideation, not just last-stage execution.

• UI/UX design expertise with hands-on experience in Figma, Adobe XD, or Sketch - and an understanding of how users actually interact.
• Full command of the Adobe Suite - Photoshop, Illustrator, InDesign, XD. Basic After Effects is a plus.
• Comfort with AI tools like Midjourney, ChatGPT, and Perplexity - to keep your creative process fast and future-proof.
• Strong visualization: You should "see" the final frame before making it.
• Functional design thinking - layouts that are not just aesthetic, but effective.
• A natural sense of visual storytelling.

• Have basic video editing chops (Premiere or CapCut work just fine).
• Know how to structure a brand identity from scratch - logo, type, palette, tone.
• Can bring motion into design - even if it's just subtle interactions or transitions.

• Designing for top brands with real-world visibility, not just internal decks.
• A team-first culture where ideas win over hierarchy.
• A chance to grow fast - creatively, strategically, and professionally.
• No BS meetings. Just clarity, ownership, and great work.

Apply with a portfolio that shows not just what you designed, but why you designed it that way.

• If your Figma files are cleaner than your desktop and you've got taste, let's talk.

Job Summary:

We are looking for a dynamic and strategic Senior Manager to lead branding and communications initiatives across the Asia Pacific region. This individual will be responsible for driving a unified brand voice, building impactful content, and managing internal and external communications that support business goals across diverse markets.

In this high-impact role, you will serve as a trusted advisor to regional leadership, lead storytelling and digital engagement, and align regional efforts with broader global communications strategies. You will also collaborate closely with cross-functional teams to strengthen brand presence, employee engagement, and external visibility.

Responsibilities:

1. Brand Leadership & Strategy

• Implement global brand strategy across APAC, ensuring consistency while adapting messaging and visuals for regional relevance.
• Serve as the brand authority in the region, managing adherence to brand guidelines across all touchpoints.
• Lead regional rebranding efforts, overseeing updates across physical, digital, and corporate assets.
• Partner with senior stakeholders to reinforce brand consistency and alignment across business units.
• Conduct brand training sessions and workshops to embed brand values and identity throughout the organization.

2. Regional Communications & Content Strategy

• Build a content strategy tailored to regional priorities and audiences, aligned with global messaging.
• Lead the development of localized communications that highlight innovation, leadership, sustainability, and business milestones.
• Collaborate with local teams to source compelling internal stories and success cases for distribution across digital platforms.
• Maintain quality and consistency across communication channels including intranet, websites, newsletters, and digital campaigns.
• Use analytics and SEO best practices to refine content and improve reach and effectiveness.

3. Social Media & Digital Engagement

• Manage and grow the region's social media presence, ensuring alignment with global strategy and audience engagement.
• Create innovative content formats such as short videos, animations, and interactive media to drive visibility and impact.
• Analyze performance metrics and implement data-driven improvements to increase engagement and brand resonance.
• Monitor digital trends and competitive activity to keep communications modern, relevant, and competitive.

4. Visual Storytelling & Creative Oversight

• Oversee the production of high-impact creative materials in collaboration with external partners and internal teams.
• Ensure that all communications assets-from video and event materials to presentations-uphold brand identity and design standards.
• Advocate for creative excellence and storytelling that resonates across diverse audiences and cultures.

5. Internal Communications & Stakeholder Engagement

• Advise leadership and HR on internal communications strategies and employee engagement initiatives.
• Develop campaigns that drive alignment with organizational values and promote a positive workplace culture.
• Support the planning and execution of regional events, leadership communications, and strategic announcements.
• Partner with global teams to roll out communications initiatives and ensure consistent messaging across regions.

Job Requirements:

• Bachelor's or Master's degree in Communications, Public Relations, Marketing, or a related field.
• 10-12 years of experience in brand management, corporate communications, or internal communications, with at least 3-5 years in a leadership role.
• Demonstrated expertise in brand strategy, digital content creation, social media, and internal storytelling.
• Proficient in communication tools including MS Office, Adobe Creative Suite, and web/content publishing platforms.
• Strong understanding of digital marketing trends, SEO, and analytics.
• Exceptional English communication skills (verbal and written).
• Experienced in working with cross-functional and multicultural teams, including managing vendors and agencies.

Company Description

Swish Club is India's first All-In-One Platform for Device Rental and free enterprise-grade security & compliance software for corporate devices. As a pioneer Device-as-a-Service platform, Swish Club manages the entire lifecycle of devices, from sourcing and configuration to administration, security, and safe returns. This allows enterprise finance teams to optimize capital allocation and enterprise IT teams to manage devices securely with a single solution. Swish Club partners with over 125 enterprises and offers a wide choice of laptops and smartphones from manufacturers like Apple, Google, Samsung, HP, Dell, and Lenovo.

Role Description

• Develop and execute a comprehensive content marketing strategy aligned with business goals and growth objectives.
• Write and edit high-quality, engaging content for company blogs, LinkedIn, long-form articles, and third-party publications.
• Create thought leadership assets including whitepapers, lead magnets, and customer success stories that support the buyer journey.
• Optimize all content for SEO, AI prompts, and discoverability across channels to improve reach and organic growth.
• Collaborate cross-functionally with product, sales, and customer success teams to ensure content relevance and accuracy.
• Analyze content performance using analytics tools to identify what resonates, then iterate and improve based on data.
• Manage content calendar to ensure consistent publishing cadence across platforms and campaigns.
• Stay current on industry trends, SEO best practices, and emerging tools to continuously improve content effectiveness.
• Support brand voice development and ensure consistency across all written communication.
• Leverage content for lead generation, nurturing campaigns, and sales enablement efforts.

Qualifications

• Educational Background:
• Bachelor's degree in Marketing, Communications, Journalism, English, or a related field.
• Relevant Experience:
• 1-3 years of experience in content creation, digital marketing, or communications.
• Proven work samples showcasing blog posts, LinkedIn articles, long-form content, or similar digital content projects.
• Technical and Analytical Skills:
• Basic understanding of SEO principles and experience with SEO tools.
• Familiarity with content management systems (e.g., WordPress) and social media platforms.
• Ability to use content performance and analytics tools (e.g., Google Analytics) to measure and optimize content.
• Writing and Communication:
• Exceptional written and verbal communication skills with a strong command of English.
• Demonstrated ability to craft engaging, clear, and concise content that aligns with brand voice.
• Research and Strategic Thinking:
• Strong research skills to gather insights about industry trends, target audience, and competitor strategies.
• Ability to develop creative content ideas and tailor messaging to different platforms and audiences.
• Adaptability and Enthusiasm:
• Passion for storytelling and a strong desire to grow within a dynamic startup environment.
• A proactive, self-motivated attitude with a willingness to learn and adapt quickly in a fast-paced setting.

As a Marketing Communications Specialist, you will play a pivotal role in crafting and executing our marketing communications strategies. You will work closely with cross-functional teams to develop and implement effective communication campaigns that resonate with our target audience and support our overall business objectives.

Key Responsibilities:

• Develop and execute comprehensive marketing communication strategies to promote our products/services and enhance brand awareness.
• Create engaging and persuasive content for various marketing channels, including but not limited to, social media, email marketing, blogs, press releases, and website.
• Manage and maintain our company's online presence, including website content updates, social media profiles, and online listings.
• Collaborate with the design team to create visually appealing marketing collateral such as brochures, flyers, and digital graphics.
• Monitor and analyze the performance of marketing campaigns and provide insights and recommendations for optimization.
• Build and maintain relationships with media outlets, influencers, and industry partners for potential collaborations and PR opportunities.
• Assist in the planning and execution of events, trade shows, and webinars to promote our brand and products.
• Stay up-to-date with industry trends and competitor activities to identify opportunities and potential threats.
• Coordinate with internal teams to ensure consistent messaging and branding across all communication channels.
• Prepare regular reports on the effectiveness of marketing communication efforts and present findings to management.

Qualifications:

• Proven 7+ years of experience in marketing communications or a related role.
• Excellent written and verbal communication skills.
• Strong project management and organizational skills.
• Proficiency in marketing tools and software.
• Creative thinking and a keen eye for design and content.
• Ability to work effectively both independently and in a team.

About Brickred Systems:

Brickred Systems is a global leader in next-generation technology, consulting, and business process service companies. We enable clients to navigate their digital transformation. Brickred Systems delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client-centric passion for innovation and delivery excellence.

With ISO 27001 and ISO 9001 certification and over a decade of experience in managing the systems and workings of global enterprises, we harness the power of cognitive computing hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Ubique Systems is hiring.

Role: SAP BCM (Bank Communication Management) Consultant

Location- Hybrid (Pune, Chennai, Noida, Bengaluru, Hyderabad)

Experience: 5-7 years

Type: Contract

US shift- 2-11 PM

Key Responsibilities:

• Implement and configure SAP BCM to support bank communication and payment processing requirements.
• Design, develop, and maintain payment workflows and authorization structures.
• Ensure seamless integration of SAP BCM with SAP FI/CO, Treasury, and external banking systems.
• Configure security settings including encryption, digital signatures, and authentication protocols.
• Manage various bank connectivity methods such as SWIFT, SFTP, and host-to-host integrations.
• Troubleshoot and resolve SAP BCM-related issues to maintain uninterrupted operations.
• Advise on best practices for payment process automation and fraud prevention.
• Conduct end-user training sessions and prepare documentation to support BCM adoption.
• Collaborate with finance, treasury, and IT teams to enhance system functionality.

Required Skills & Qualifications:

• Bachelor's degree in Finance, Information Technology, Business, or a related field.
• Minimum 5 years of experience in SAP BCM, including hands-on implementation and support projects.
• Strong knowledge of SAP FI/CO and Payment Medium Workbench (PMW).
• Experience with North American bank integration protocols.
• Expertise in configuring security features such as encryption and digital signatures.
• Proficiency with SAP payment formats (ISO20022, BAI2, etc.) and Electronic Bank Statement (EBS) processes.
• Excellent analytical and problem-solving skills with high attention to detail.
• Strong communication skills and ability to manage stakeholders effectively.

Interested? Kindly share your CV with

Role: Telecom Manager

Location: Gurugram

Mode: Work from office

Profile Summary:

The demand for skilled Telephony Managers, particularly those with expertise in cloud-based contact center solutions like NICE inContact, Genesis or Amazon Connect. We are looking for professionals who can enhance customer interactions, streamline operations, and leverage technology to drive business success.

If you're considering a career as a NICE inContact Telephony Manager, focusing on developing technical expertise, problem-solving skills, and effective communication will be key to success in this role.

Primary Job Responsibility:

• Collaborate with senior management to develop and execute strategies that align with organizational goals.
• Establish implementation strategy and metrics-driven processes to ensure quality of delivery and uptime of IT infrastructure.
• Negotiate with vendors, outsourcers, and contractors to secure and manage infrastructure-related products and services.
• Develop disaster recovery plans and conduct testing to detect faults
• Engage with clients to understand their business objectives and translate them into technical requirements.
• This role is primarily responsible for Design, Engineering and operations of Global Supper of Contact Center Technology that are built on heterogeneous platforms consist of Cloud Contact Center like Nice InContact, Genesis, Amazon Connect and Audio codes
• Work closely with business units, IT departments, and external vendors to align telephony solutions with o Provide subject matter expertise and guidance on best practices.
• Routing & Workflow Optimization: Design and implement skills-based routing strategies to efficiently direct customer interactions to the appropriate agents. Continuously assess and refine workflows to enhance customer experience and operational efficiency
• System Implementation & Integration: Lead the deployment and integration of NICE inContact CXone solutions, including voice, chat, email, and SMS channels. Collaborate with architecture teams to design and implement call flows, IVR systems, and backend integrations using API
• Lead the response to telephony-related incidents, coordinating with technical teams to resolve issues promptly. Communicate effectively with stakeholders during incidents and ensure thorough documentation.

Education and Essential Experience:

• Bachelor degree in Engg.
• 10+ years overall experience.
• Good to have Contact Center domain exp
• Project / Implementation experience is must
• Good exp in team management
• Certifications in contact center management or NICE CXone platforms are advantageous

Key Enablers:

• Has to play pivotal role in designing, implementation, documentation, project management and handover of the projects to the technology team for business-as-usual support.
• Strong operational experience, understanding of systems maintenance, licensing, configurations and disaster recovery, SLA's management, vendor management etc.
• Should have fair understanding of Network basics, additional certifications in voice/ network stream would be beneficiary.
• Compliance and security related understanding with respect of voice devices & various platforms.
• Should be forward looking and have good industry trends and forthcoming technologies in the voice arena like Omni channel capabilities, chatbot, speech analytics, virtual assistant, Amazon connect etc
• Strong Experience with structured Enterprise Architecture practices, hybrid cloud deployments, and on premise-to-cloud migration deployments
• Has to be a good team player, and lead from the front in setting up appropriate learning and conducive environment for development of team.
• Ability to work effectively on multiple projects at a time
• Keeps documentation up to date for all telecommunications systems but not limited to toll / toll-free numbers, call center routing, trunk routing and voice announcement scripts.
• Interacts with end-users (including internal & external clients) in developing solutions to problems or creating efficiencies pertaining to Telecom processes that impact business.
• 24/7 availability for remote support also apart from regular office hours
• Act as a Single Point of Contact for assigned projects to ensure all infrastructures is deployed according to the standards.

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

About Apexon:

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.

Apexon brings together distinct core competencies - in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences - to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients' toughest technology problems, and a commitment to continuous improvement.

Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery canters) across four continents.

To know more about us please visit:

Please find the details of a job opportunity with us and apply if you are interested. We will review your application and revert back if it matches the required criteria.

Role: Internal Communications Specialist

Experience: 2-6 years

Location: Ahmedabad

Position overview:

We are looking for a motivated and detail-oriented Internal Communications Specialist to help support our internal communications efforts. In this role, he/she will assist in crafting engaging messages, design visually compelling creatives, coordinate communication campaigns, and helping bring our internal brand voice to life. You'll work closely with teams across the company to ensure employees stay informed, inspired, and connected.

Key Responsibilities:

• Support Internal Campaigns: Assist in executing internal communication plans that align with our values and goals.
• Content Development: Draft newsletters, announcements, intranet posts, and emails to share company updates and employee stories. Design visually engaging assets such as banners, infographics, email creatives, social media graphics and presentation decks to support these communications.
• Coordination with Teams: Collaborate with HR, Talent Branding, Marketing, and other departments to support internal events and initiatives with both messaging and visual content.
• Leadership Communications: Help prepare content and design supporting visuals for leadership messages, presentations, and events like town halls.
• Engagement Initiatives: Contribute to programs that drive employee engagement and highlight team successes, including designing campaign visuals and creative assets.
• Channel Management: Help manage content calendars, update internal channels, and support the production and visual design of multimedia content.
• Measurement & Feedback: Track engagement and help identify ways to improve the effectiveness and visual impact of internal communications.

Qualifications:

• Education: Degree in Communications, English, Journalism, Marketing, or a related field.
• Experience: 2+ years in internal communications, employee engagement, or related roles-preferably in a tech or consulting environment.

Skills:

• Strong writing, editing, visual storytelling and design skills.
• Proficiency in design tools such as Canva and Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Familiarity with internal communications tools (like email platforms, intranet, Canva, etc.)
• Organized, with good time management and project coordination skills
• Comfortable working with senior team members and supporting leadership communications
• Interest in multimedia formats (video, podcasts, etc.) is a plus
• Flexible and eager to learn in a dynamic, fast-paced environment

Job Title: Visual Communications Designer

Location: Mumbai, India

Experience: Minimum 3 years

About Love Pangolin:

Love Pangolin is a dynamic e-commerce apparel brand that blends style, performance, and innovation for the modern traveler. We're a brand committed to offering products that simplify life on-the-go with high-performance fabrics and sleek, functional designs. We are looking for a passionate and creative Visual Communications Designer to join our team and help bring our vision to life.

Job Overview:

We are seeking a talented Visual Communications Designer with at least 3 years of experience to help us elevate our brand's visual identity across various platforms. This role will involve designing compelling and creative assets that align with our aesthetic, ensuring consistency across all touchpoints. You'll work closely with the marketing, product, and creative teams to craft visuals that capture the attention of our audience and communicate the essence of Love Pangolin's message.

Key Responsibilities:

• Conceptualize, design, and create visuals for various marketing channels, including social media, digital campaigns, email marketing, and print.
• Collaborate with cross-functional teams to ensure design consistency and alignment with brand identity and vision.
• Design promotional materials, ads, banners, website graphics, and other digital assets to engage our audience.
• Contribute to the creation of seasonal collections, product launches, and limited-edition campaigns through innovative design solutions.
• Maintain and evolve the visual style guide to ensure consistency across all touchpoints.
• Work closely with the content team to develop visually appealing, on-brand, and engaging content for social media platforms.
• Provide creative input during brainstorming sessions and contribute to campaign ideation.
• Stay updated on the latest design trends, tools, and technologies to continuously elevate the quality of work produced.

Qualifications:

• Minimum 3 years of experience in visual design, graphic design, or a related field (preferably with a fashion or lifestyle brand).
• Strong portfolio showcasing a range of creative projects, including digital, print, and social media assets.
• Proficiency in design tools like Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) and other industry-standard software.
• Understanding of typography, color theory, composition, and visual hierarchy.
• Experience in designing for e-commerce platforms, including website design, product photography, and digital ads.
• Excellent attention to detail with the ability to work in a fast-paced environment.
• Strong communication and collaboration skills.
• A passion for fashion, lifestyle, and the travel industry is a plus.

Why Love Pangolin?

• Be part of an innovative, growth-driven brand.
• Work in a collaborative and dynamic environment.
• Competitive salary and benefits.
• Opportunities for professional growth and career development.

How to Apply:

Please submit your updated resume, a cover letter, and a link to your portfolio. We look forward to seeing how your creativity can help Love Pangolin thrive!

This description aligns with your brand's creative and innovative ethos while detailing the qualifications and responsibilities. Let me know if you'd like any adjustments or additions!

Key Responsibilities:

1. Performance Monitoring & Quality Assurance

• Conduct daily/weekly call monitoring and evaluations to assess MTI (Message, Tone, Intent), accent neutralization, and compliance with communication standards.
• Analyze KPIs (AHT, FCR, CSAT) and identify gaps in verbal/written communication.
• Generate actionable quality reports and share insights with operations/leadership teams.

2. Training & Development

• Deliver structured training programs on:
• English communication (grammar, pronunciation, fluency).
• Email etiquette & professional writing (client responses, ticket updates).
• Soft skills (empathy, active listening, conflict resolution).
• Conduct role-plays, workshops, and 1:1 coaching for new hires and tenured agents.

Requirements:

• 5+ years as a Communication Trainer/QA Specialist in BPO/contact centers. (Its Mandatory)
• Expertise in contact center metrics (SLA/KPI, AHT, CSAT) and quality frameworks.
• Exceptional English communication (verbal/written) and training facilitation skills.
• Proficiency in call monitoring tools (e.g., Genesys, Calabrio) and ticketing systems (e.g., Salesforce).
• Strong analytical mindset to translate data into training actions.

Job Title: Sector Expert - Signaling & Telecommunication (S&T)

Location: Guntakal, Andhra Pradesh, India

Qualification:

• B.E./B.Tech in Electronics or Instrumentation with 7+ years of experience

OR

• Diploma in Electronics or Instrumentation with 10+ years of experience
• Experience must be in infrastructure project execution

About the Role:

We're hiring a Sector Expert - S&T to lead the execution of Signaling & Telecommunication systems for major infrastructure projects. If you've worked on railways, metros, highways, or airports and know how to manage tech-heavy projects from drawings to commissioning - we want you on our team!

Key Responsibilities:

• Oversee S&T implementation across project sites
• Review technical drawings, BOQs, and vendor documents
• Ensure quality, safety, and compliance
• Coordinate with civil, electrical & project teams
• Support testing, commissioning, and integration
• Eligible sectors: Railways, Metro, SPVs (MoR), DFCCIL, RRTS, HSR, Airports

Tata Consultancy Services is hiring Telecom Solution Architect

Role Solution Architect

Desired Experience Range 8-15 years

Location of Requirement Hyd/Mum/Bangalore

Required Technical Skill Set Strong understanding of Telecom BSS and OSS design concepts. Understanding for TMF eTOM, SID, TAM, Open APIs, and ODA framework.

Desired Competencies (Technical/Behavioral Competency)

Must-Have

• Experience in CRM, CPQ, Billing, Order Management design activities.
• Experience in solution design in BSS and OSS, Excellent communication skills, Understanding of TM Forum concepts.

Good-to-Have

• Good understanding of UML design, BPM Process Design, ER Diagram, Sequence, state machine and other necessary artifacts required to present design & architecture in cohesive way

Responsibility of / Expectations from the Role

1 Sharing benchmark and quality key parameters to stakeholders

2 Strong understanding of Telecom BSS Business Processes, Solution design concepts.

3 Understanding of TM Forum process(eTOM), Information (SID) , application (TAM), OPEN APIs & ODA framework.

4 Strong Analytical, problem solving, Solutioning skills in Agile & fast paced environment.

5 Understands and demonstrates working knowledge of SoA, Microservices based and Event driven Architecture.

6 Able to work on various deliverables like Solution Design, High Level Designs, Requirement Gathering Documents, Business Process flows.

7 Able to design & orchestrate working flows between Multiple BSS/OSS systems for End to End journey of various telecom products including Mobility, Fixed Line, Satellite, Data Circuits, ICT and M2M.

8 Able to design integration between wide variety of legacy & digitally transformed system in a brownfield implantation with exposure to Siebel CRM (or similar CPQ), MS Dynamics, ESB, KAFKA, Ericsson/Nokia Order Management, Netcracker Billing, Comviva Subscription Management, Microservices, PnA, NMS/EMS and other OSS/BSS modules.

9 Prior experience as a CPQ/OM/Integration Developer or Systems Designer or E2E Solution Designer/Architect is preferred.

10 Prior experience with CRM, CPQ, Billing, Order Management, Integration/ESB would be Preferred.

11 Liaise with multiple teams including various stakeholders spread across architecture, design, Development, QA, Operations, and business teams working in multi-vendor environment.

12 Good understanding of UML design, BPM Process Design, ER Diagram, Sequence, state machine and other necessary artifacts required to present design & architecture in cohesive way.

13 Aware of industry wide best practices including data modelling, security, data protection, UI/UX, devops.

Interested and eligible can apply

Position Objective- We are looking for a versatile and innovative Communication Designer to join our progressive team. The ideal candidate will be responsible for creating visually impactful designs that communicate the brand's identity by creating compelling, innovative and cohesive visuals across various platforms. The Communication Designer will work closely with the branding, Visuals & Print team to develop designs for print, digital, and multimedia platforms, ensuring clarity, creativity, and consistency in alignment with the brand's ethos & values.

About the position- We are looking for a passionate and skilled communication designer

to join our growing team. In collaboration with Marketing, Graphic Designer, and Visual Designer, you would be responsible for ideating, creating, designing & executing impactful communication content that captures the essence of our brand. Your work will play a key role in elevating our branding, marketing, and social media campaigns, delivering visually compelling

Narratives that resonate with our desired audience.

Job Skills -

1. He or she will have to be an outstanding storyteller.
2. Deep understanding of Luxury, Art & Craft.
3. Proficiency in design software (Adobe Creative Suite: Photoshop, Illustrator, InDesign, etc.), and other software such as Canva, Figma etc.
4. Strong understanding of typography, color theory, layout principles, and visual hierarchy.
5. Strong Portfolio of work with a wide range of creative projects with brands from the luxury industry or advertising agency.
6. Ability to work independently and collaboratively in a fast-paced environment.
7. Strong attention to detail and organizational skills.
8. Knowledge of web design and user experience (UX) principles is a plus.

Personal Attributes:

1. Excellent written & verbal communication, good personality, strong interpersonal skills, and the ability to build relationships at all levels.

2. Ability to work effectively under pressure and manage multiple agencies simultaneously.

3. Self-motivated and able to work independently as well as part of a team.

4. Mindset & approach to be solution-driven.

5. Adaptability, enthusiasm, and a genuine passion for the brand. Strong attention to detail.

6. Familiarity with HTML/CSS and web design tools (such as WordPress, Sketch, or Figma)

Research & Trends

• Stay updated on design trends, particularly in the luxury sector, and incorporate relevant, forward-thinking elements into design, communication projects.
• Conduct in-depth research to produce innovative and competitive visuals that set the brand apart.
• Collaborate in brainstorming sessions to generate creative ideas for campaigns, packaging, and promotional materials.
• Stay current with design trends, tools, and best practices to enhance the effectiveness and impact of communication efforts.
• Manage multiple teams simultaneously, prioritizing tasks based on deadlines and project requirements.
• Ability to create strong content

Design Ideation & Execution

• Ideate and then develop creative visual concepts and designs for marketing materials, digital assets, product packaging, and print campaigns, aligning with the brand's aesthetic.
• Create visually engaging graphics, infographics, illustrations, and layouts that support the overall communication strategy.
• Develop visual content for a variety of platforms, including social media platforms, websites, newsletters, and advertisements.
• Executing the communication with the support of PR agencies. Strong graphical execution experience

Brand Identify/ Aesthetic

• Ensure that all communication design layouts are consistent with the brand's visual identity, messaging, and values. Maintain the feel of the Brand
• Conduct meticulous quality checks to ensure all designs meet the highest standards of graphic designing & communication.
• Design editorial style layouts for website, branding materials and presentations, and look books like small collateral journals.

Website Development Overlook

• Oversee and guide the visual aspects of website development, ensuring alignment with brand standards.
• Design editorial-style layouts for websites, branding materials, and presentations that are visually engaging and on-brand.
• Leverage expertise in typography, color theory, and layout design to produce impactful visuals that define the brand's luxury positioning.

File Management & Team Coordination

• Ensure that all design files are Maintained and organized, ensuring easy access and version control for team members.
• Prepare final files for both digital and print production, ensuring technical specifications (resolution, color format, etc.) are met.
• Collaborate closely with other team members to deliver cohesive and impactful visual solutions and develop a creative approach for expressive brand graphics with strong storytelling.

Feedback & Revisions

• Respond to feedback from team, making necessary revisions to improve the design and meet project goals.
• Balance creative input with constructive criticism to refine designs effectively.

We're hiring an Internal Communication Specialist for our Gurgaon office. If you're passionate about engaging content, internal campaigns, and enhancing employee experience through effective communication, this could be the perfect role for you. Apply now!

Key Responsibilities Overview:

1. Internal Communication Strategy & Execution

• Design and implement communication strategies aligned with business goals and culture.
• Maintain and execute an internal communication calendar for ongoing initiatives.
• Create engaging content: newsletters, memos, videos, blog posts, and announcements.
• Adapt complex business messages into accessible formats (text, video, infographics).
• Ensure brand consistency in all internal content and communication assets.

2. Platform Management

• Oversee and optimize internal communication tools: Intranet, SharePoint, MS Teams, emails, digital wallpapers, etc.

3. Stakeholder Collaboration

• Work with senior leadership and cross-functional teams to support change management and business updates.
• Collaborate with the People Experience team to drive culture, employer branding, L&D, and recognition initiatives.

4. Measurement & Insights

• Analyze the effectiveness of internal communications via surveys, polls, and JOSH analysis.
• Provide quarterly reports with strategic improvement recommendations.

5. Event Communication & Experience Design

• Support employee events, town halls, webinars, and celebration comms.
• Manage branded merchandise, gifts, and internal swag aligned with employee experience goals.

Academic and Experience

• Education: Bachelor's/Master's in Communications, Journalism, PR, Marketing, or related.
• Experience: 4-5 years in internal/corporate communications, ideally in the IT or tech industry.

Skills required:

Tools:

• Internal comms tools: MS Teams, Viva Engage, SharePoint, WhatsApp, email platforms.
• Design tools: Canva, Microsoft Office; Adobe Creative Suite is a plus.

Content Skills: Strong writing, editing, and storytelling abilities.

Soft Skills:

• Project management under tight timelines.
• Strong interpersonal and cross-functional collaboration.
• Proactive, detail-oriented, and creative thinker.

Nice-to-Have Skills:

• Basic video editing or graphic design experience.
• Familiarity with internal survey tools for engagement tracking.

Project Description:

Are you an influential, trusted communications specialist with experience in technology or certification communication activities? Do you enjoy developing communications plans and approaches, and get satisfaction from bringing people together and seeing those plans delivered?

You'll be working in Engineering Enablement which is part of Technology Services, Group Chief Technology Office. Its purpose is to engage and empower Engineers, bringing together Engineering communities, learning programs and engagement initiatives across Group Operations & Technology Office (GOTO) - connecting the dots for greater impact. This team is amongst other initiatives responsible for the Certified Engineers program, the Distinguished Engineers program and the Hackathon.

Responsibilities:

• Develop and executive multi-channel communication plans in-line with GOTO and GCTO communications strategies

• Serve as a trusted advisor to the communications and engagement leads

• Create high-quality communications materials, briefings and speaker notes for senior leaders and for key events (Townhalls, On-site meetings etc)

• Develop strong, credible relationships with key stakeholders

• Deliver engaging social media content on technology-related themes and coordinate across Engineering Enablement

Mandatory Skills:

• Ideally 3 years' experience in corporate, strategic or executive communications

• A proven ability to build strong relationships with key stakeholders

• Strong knowledge in MS Office applications including Word, PowerPoint and Excel

• An in-depth experience of working in the financial services or technology industry

• Proactive with keen sense to anticipate and resolve issues to keep plans on track

• Strong attention to detail, ability to find connections between different parts of the organization and structured organization and planning skills

• Collaborate and work under pressure to manage and deliver to deadlines

Languages:

• English: C1 Advanced

Project Description:

Sr. Telecommunication Consultant role is a key position within the Optum Technology IT Group. The Telecommunication Consultant functions as a project team member within the Real Estate Voice Services Group. This position leads Real Estate Voice Services related projects across all Optum and UnitedHealth Group.

Responsibilities:

• Overall accountability for project execution for assigned projects within the Optum Technology IT Group for Real Estate Voice Services.

• Drive deliverables to meet project deadlines / milestones.

• Track and update project plans and documentation.

• Identify and report issues with the project. Mitigate identified issues.

• Engage resources (management, service vendors, business segment leads, etc.) for project assignments.

• Single point of contact for all project IT vendors/providers.

• Determine requirements through interface with customer, corporate real estate and adherence to corporate standards.

• Create and submit engagement documentation for voice/data network, cabling, and server infrastructure.

• Interface with construction trades as necessary to ensure MDF/IDF construction to UHG design standards.

• Document weekly status reports including project progress, key milestones, and tasks accomplished, etc. Host weekly status call with project team.

Mandatory Skills:

4+ years of experience

Hands on Cisco Call Manager, Unity and UCCX experience

Sound technical knowledge in deployments of these platforms (new sites, remodels/refreshes, move and decommissions)

Moves, Adds, Changes, Deletions in single and bulk format

Extreme knowledge of the BAT tool (bulk administration tool)

Configuration of user features such as speed dials, call forwarding, call park

Must possess excellent customer service skills as position is very customer facing

Nice-to-Have Skills:

PM experience, Certifications

Languages:

• English: C2 Proficient

Job Title: Unified Communications (UC) Engineer

Location: Specify Location or Remote

Work Hours: 8:00 AM - 4:00 PM EST

Job Type: Full-time/Contract

We are seeking a highly skilled Unified Communications (UC) Engineer with a minimum of 5 years of experience to manage the administration and maintenance of our UC platform. The ideal candidate will be responsible for handling adds, moves, and programming changes, as well as documenting and testing all configurations. This role requires strong troubleshooting skills and the ability to work collaboratively with an onsite team.

• Perform adds, moves, and programming changes to the UC platform.
• Document configurations, changes, and test results to ensure system reliability.
• Troubleshoot and resolve UC-related issues, collaborating with CISCO TAC Center when necessary.
• Work closely with the onsite team to implement and maintain communication solutions.
• Ensure best practices for UC platform administration and security.

• 5+ years of experience in Unified Communications administration.
• Strong expertise in CISCO Call Manager and related UC technologies.
• Experience troubleshooting UC issues with CISCO TAC Center.
• One or more CISCO Call Manager certifications (e.g., CCNP Collaboration, CCIE Collaboration) preferred.
• Excellent documentation and problem-solving skills.
• Ability to work both independently and collaboratively within a team.

• Experience with additional VoIP and telephony solutions.
• Knowledge of SIP, QoS, and networking fundamentals.
• Familiarity with contact center solutions and integrations.

Additional Information:

The candidate should have a minimum of 5 years of experience in Unified Communication and Collaboration Operations Cisco.

Qualifications

Role: IT Support - Other

Industry Type: IT Services & Consulting

Department: IT & Information Security

Employment Type: Full Time, Permanent

Role Category: IT Support

Education:

UG: B.Tech/B.E. in Any Specialization

PG: Any Postgraduate

Job Title: Senior Marketing & Communication Specialist - DK Global Capability Center (GCC)

Location: Bangalore

Experience: 6+ years in Marketing, Communications / Public Relations.

About the Role:

As the Senior Marketing & Communications Specialist, you will be responsible for enhancing DigiKey's brand presence in India by assisting the team in creating and supporting marketing materials that assist with talent attraction and retention, team engagement, internal and external communications, and social media strategy for Digikey GCC. You will work closely with DigiKey's Global Marketing team to ensure brand alignment, messaging consistency, and adherence to corporate standards.

Your role will involve designing and writing compelling content, managing internal and external communication channels, supporting leadership with key marketing and communications updates, and driving engagement with the DigiKey brand through strategic marketing initiatives. You will play a key role in amplifying DigiKey GCC's achievements, helping to strengthen the company's overall brand presence in India.

Key Responsibilities:

1. Brand Presence & Awareness

• Collaborate with leadership to position the GCC as a center of excellence.
• Develop and implement branding strategies to enhance DigiKey GCC's visibility in India.
• Ensure all messaging aligns with DigiKey's global marketing and branding standards.

2. Talent Attraction & Employee Engagement

• Employer Branding: Partner with the Talent Acquisition team to create campaigns that showcase DigiKey GCC as an employer of choice.
• Recruitment Marketing: Support hiring efforts through targeted content and digital outreach.
• Internal Marketing and Communications: Work with the Internal Communications team to develop and align content for internal marketing that builds team collaboration and employee engagement. Examples of this include newsletters, leadership messages, and team communication updates.
• Event Management: Plan and execute employee engagement initiatives, town halls, and leadership communications.

3. Social Media & Digital Marketing

• Own and execute DigiKey GCC's LinkedIn Marketing Strategy.
• Work with the social media marketing team to ensure alignment with overall social media strategy and content calendar.
• Engage with external and internal audiences to enhance the company's reputation.

4. Public Relations & External Communication

• Develop and maintain relationships with media, industry analysts, and external stakeholders.
• Work with the Public Relations team to draft press releases, executive thought leadership pieces, and company announcements.
• Identify opportunities for awards, partnerships, and speaking engagements for leadership.

5. Leadership Support & Internal Collaboration

• Provide strategic updates on marketing progress and KPIs to the leadership team.
• Prepare reports and insights on marketing performance and impact.
• Collaborate with DigiKey's Global Marketing Team for guidance and adherence to brand standards.

Qualifications & Skills:

Education:

• Bachelor's or master's degree in marketing, Communications, PR, or Business.

Experience (based on level - TBD)

• Senior Marketing Specialist Level: 6+ years in marketing, branding, or communications, preferably in a GCC or multinational environment.

Core Skills Required:

• Marketing & Communications Strategy: Strong experience in internal and external communications.
• Content Development: Ability to craft engaging marketing content, press releases, and leadership messaging.
• Social media & Digital Marketing: Experience in managing LinkedIn, Glassdoor, and other digital platforms. Experience in using various social management tools such as Sprout, Hootsuite, Buffer, etc. is preferred
• Public Relations: Proven ability to manage media interactions, corporate messaging, and thought leadership initiatives.
• Collaboration: Experience working with cross-functional teams, especially HR and global marketing teams. Should be able to work with other senior leaders in the organization.
• Influence: Willing to challenge status quo and make recommendations to drive optimal outcomes and take ownership of the same.
• Analytical & Reporting Skills: Ability to measure marketing impact and optimize strategies accordingly.

Preferred skills: (Not Mandatory):

• Familiarity with marketing automation tools and digital analytics platforms.
• Basic understanding of visual design to work effectively with creative teams.

Why Join Us?

• Drive Impact: Shape and elevate DigiKey GCC's brand and employee experience.

• Collaborate with Global Teams: Work alongside DigiKey's international marketing experts.

• Engaging & Dynamic Work Environment: Lead high-visibility projects with leadership exposure.

• Career Growth Opportunities: Gain experience in global marketing and communications strategies.

Application Process:

Interested candidates can apply by Insert: Link/Email

About Everest Group

Everest Group is a leading research firm helping business leaders make confident decisions. We guide clients through today's market challenges and strengthen their strategies by applying contextualized problem-solving to their unique situations. This drives maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. Find further details and in-depth content at .

Everest Group is with you on the journey. We are committed to empowering team members to develop their potential, share their authentic selves, and inclusively engage. This means we continually celebrate the diverse journeys different individuals cultivate. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and enthusiasm for solving challenges, you will find a home at Everest Group.

Job overview

An exciting opportunity has emerged for an ICT technology research professional to play a key role advising the development of our members. This is a significant position in research that requires the candidate to help build our expertise through developing teams that create impactful emerging technology research, which will be used to support client success through our world-class delivery platforms, including both traditional research and client-specific projects.

Our analyst teams hold responsibility for supporting our members by gathering, analyzing, and interpreting technical intelligence to inform them of critical developments for mid- to long-term technology direction / innovation. Our analysts will exhibit skills in developing strategic and tactical recommendations and creating detailed emerging technology and application research. The key measure of success will be member-provided feedback for work contributed.

Key responsibilities

• Conduct in-depth primary and secondary research to identify emerging technology trends, value chain dynamics, and potential opportunities or threats within the ICT domain
• The analyst will develop and maintain a comprehensive understanding of emerging technology in ICT and will develop and monitor areas such as competition, innovation, market applications and more
• Design and execute qualitative and quantitative research, such as complex surveys and interviews, to gather insightful data such as technical information
• Analyze data using statistical software and other analytical tools to identify patterns, trends, and value segments that may be disrupted by the technologies identified
• Create clear and concise research outputs, including visuals, to stimulate conversations and action for our members. Support will also be expected to senior research leadership
• Monitor and forecast technology impact timeframes and categories of influence
• Collaborate with cross-functional teams to develop and refine strategies based on research findings and recommendations
• Stay current on industry developments, best practices, and new research methodologies to continuously improve our research efforts
• Support the project management teams within client specific requests on bespoke projects utilizing core research skills

Additional requirements include:

• Degree in ICT technology-related field; advanced degree preferred
• A minimum of 3-4 years of experience in practical research or a similar role
• Strong analytical and critical thinking skills, with the ability to interpret complex data and draw meaningful conclusions
• Demonstrated experience in providing strategic and tactical recommendations based on detailed technology/business/market research
• Proficiency in statistical software, such as SPSS, and data visualization tools, such as Tableau or Power BI preferred
• Excellent communication and presentation skills, with the ability to effectively convey research findings and recommendations to both technical and non-technical audiences
• Strong time management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple research projects simultaneously
• Knowledge of various market research methodologies, including qualitative and quantitative research techniques
• Strong attention to detail and a commitment to producing high-quality work.
• Ability to work both independently and collaboratively within a team environment

Emerging Technology Area Required: ICT

Note: This is a science-and technology-based role. Applicants must have knowledge at a deep technical level in Information and Communications. Applicants must be able to quickly assess new and emerging technology innovations within the ICT domain and apply market-based frameworks for technology analysis. Technical knowledge of AI and / or quantum computing hardware and software is greatly preferred.

Everest Group complies with the GDPR, CCPA/CPRA and other data protection regulations. For more information on how Everest Group processes your personal information, please read our Privacy Notice (). By submitting this application, you indicate that you have read and understand our privacy terms and consent to the processing of your personal information by us. To exercise your data subject rights under GDPR, CCPA/CPRA you can fill in our form available at Data Rights - Everest Group (). You can email your data protection request to .

Everest Group is an equal opportunity employer. We have a culture of inclusion, and we provide equal opportunities for all applicants and employees, including those with disabilities. We are committed to providing an environment that is free of all discrimination and harassment and to treating all individuals with respect.

Company Overview:

At TuriyamAI, we are pioneering world leading GenAI semiconductor solutions from India, for India and the World. Our breakthrough solutions are set to redefine the future of AI computing, driving unparalleled efficiency, performance, and accessibility for enterprises worldwide.

Job Description:

We are looking for an experienced individual to join our AI accelerator communications SW team to build hyper-optimized cluster networking solutions. You will contribute to architecture and design of our networking and collective communication software. You must be passionate about optimizing networking and communication performance at scale.

Responsibilities:

• Design collective communication software libraries in C++, assembly, Python for datacenter AI
• Stay abreast of bleeding edge collective algorithms for wide variety of network topologies to implement in our communication libraries
• Help to hyper-optimize distributed computing algorithms, including compute communication overlap
• Analyse communication bottlenecks for AI workloads and guide better system design
• Collaborate with hardware and software architects and system engineers to hyper-optimize our AI systems deployment

Requirements:

• Bachelor's or Master's or Ph.D. degree in Computer Science, Engineering, or a related field.
• 3+ years' experience developing hyper-optimized model C++ code
• Experience with one or more of the following:
• Implementing communication middleware like MPI/SHMEM
• Development and optimization of communication collective algorithms (e.g. AllReduce, AllGather, Scatter, Gather, etc.)
• Implementing lower-level communication frameworks like UCX and libfabric, or development using RDMA APIs
• Experience with GPU collective libraries like NCCL, GPU optimized MPI, etc.
• Experience in software performance evaluations, optimizations and debugging
• Excellent problem-solving skills and the ability to work independently as well as part of a fast paced team in a startup environment.
• Strong communication skills to effectively convey technical concepts to non-technical stakeholders.

Preferred Qualifications / Experience:

• Experience developing communication algorithms for large scale CPU/GPU/accelerator clusters is a big plus

Experience architecting and developing communication software solutions for AI accelerators using RDMA and proprietary communication fabrics, from device drivers through OS layers to applications and AI/ML frameworks

Familiarity with Python programming and PyTorch is a plus

Benefits:

Competitive salary and benefits package.

Opportunity to work on cutting-edge AI technology.

Collaborative, dynamic and inclusive work environment.

Professional growth and development opportunities.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this role to

We are hiring Tele-communications Expense Management Analyst (Order Fulfilment / Telecom Billing) for Bangalore Location.

Designation: Process Specialist

Experience: 2-4 years

Qualification: Any graduate- full time education

Shift: Rotational Shifts

Notice Period - Immediate to 15 days

Location: Bangalore

Selected Responsibilities:

1. Collect data and perform analysis of telecom billing, inventory and contractual information.
2. Analyze telecommunications information including invoices, contracts, usage reports, inventory data and CSRs to determine expenses and savings that may achieved.
3. Determine baseline cost factors.
4. Determine compliance with existing services contracts.
5. Conduct analysis to identify items for cost savings.
6. Support the engineering, documentation and implementation of identified cost savings opportunities.
7. Compile Client Telecom Inventory, contract pricing, and invoice pricing.

Qualifications:

1. Minimum of Bachelor's Degree.
2. Minimum 2-4 years' experience in one of the following areas related to Telecom Expense Management (TEM):

• Telecom Auditing;
• Telecom architecture;
• Carrier services;
• Carrier billing solutions ;
• TEM solutions; and/or
• Telecom accounts payables.

1. Possess strong data gathering and management skills.
2. Experience in carrier services, carrier billing solutions and TEM solutions.
3. Experience in telecom auditing for carrier and enterprise services.
4. Possess basic knowledge of telecom architecture, TEM process re-engineering activities and/or telecom accounts payables activities.
5. Basic knowledge of various telecommunication products and services.
6. Basic understanding of telecom technology and/or billing systems; prefer previous experience with telecom contracts.
7. Possess strong written and verbal communication skills. They should be comfortable in presenting ideas, articulating complex concepts clearly and effectively, and engaging in active discussions with team members and clients.

Regards,

Infosys BPM Recruitment team