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LiveChat Customer Support Representative

LiveChat Customer Support Representative US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 4 Category: Customer Service/Support Farm Bureau Center Overview

LiveChat Customer Support Representative Objective

To support customers as an extension of the Home Office by providing online service, quotes, and sales to existing and potential clients. To provide exceptional customer service in a prompt and professional manner. To provide online service during both standard and after-standard business hours by responding and taking ownership of all incoming chats and tickets from Farm Bureau Insurance customers and members in a quick and courteous manner. To proactively research and resolve policy issues and online account technical grievances, while documenting activities and reporting back to agent offices. To promote additional coverages for customers when appropriate.

Responsibilities

LiveChat Customer Support Representative Responsibilities

Assist customers and potential customers with questions regarding billing, insurance coverage,

and member benefits within the appropriate time limit

Build sustainable relationships and trust with customers through knowledgeable responses regarding their policies.

Meet personal and customer service team targets on incoming chats.

Monitor and report on trends in customer interaction to evaluate processes and capitalize on improvement opportunities.

Qualifications

LiveChat Customer Support Representative Qualifications

Required

High school diploma or equivalent required.

One to two years professional office experience and customer service required, preferably in insurance or live chat.

Experienced computer usage and proven skills in Microsoft Outlook, Word, Excel and PowerPoint required.

Demonstrated ability to learn new technologies required.

Active P/C license required or must be successfully obtained within 90 days of employment.

Keyboarding skills with accuracy required.

Willingness to pursue continuing job-related training and education required.

Preferred

Associate's degree preferred with focus on marketing, business administration, management, insurance or finance.

Note: This position offers flexibility, allowing for remote or in-person work options upon successful completion of an approximately two-month In-Person training period at our Home Office in Lansing, MI.

Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.

PM19

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Compensation details: 8 Yearly Salary

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Michigan Farm Bureau

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16 days ago

Customer Support Specialist

Customer Support Specialist

  • Job Type: Full-Time (Hybrid)
  • Location: Overland Park, KS
  • Salary Range: $50,000- $60,000 Annual Salary Range

Position Summary

The Customer Support Specialist serves as a key liaison between Radiant's network stations, clients, and internal teams. This role is essential in delivering exceptional service, strengthening customer relationships, and ensuring the seamless execution of shipments across multiple locations. Operating with a high degree of autonomy, the Customer Support Specialist will proactively address service challenges, drive process improvements, and advocate for customer success throughout the organization.

Key Responsibilities

Customer Support & Relationship Management

  • Manage the full lifecycle of customer shipments from booking to delivery.
  • Ensure all details, including billing, pickup, delivery, and status updates, are accurately recorded and communicated.

Issue Resolution & Problem Solving

  • Proactively address service issues or delays and provide timely updates to all stakeholders.
  • Serve as a trusted partner during escalations, balancing customer needs with operational capabilities.

Cross Functional Collaboration

  • Work closely with operations, sales, capacity, and supply chain teams to align service execution with customer expectations.
  • Coordinate real-time solutions to overcome service challenges.

Process & Service Optimization

  • Identify areas of improvement within customer support workflows.
  • Support the development and implementation of best practices and automation enhance efficiency.

Data Tracking & Reporting

  • Utilize internal systems to track shipment metrics, monitor performance, and generate reports.
  • Ensure accurate documentation of service outcomes, pricing, and issue resolution.

Customer Advocacy

  • Represent the voice of the customer internally to ensure their needs are prioritized and addressed effectively.

Qualifications

Education and Experience

  • A minimum of 1 year of professional experience in logistics, freight brokerage, and full truckload (FTL) operations is required.
  • High school diploma required; Associate or Bachelor's degree in Business, Logistics, or International Trade is a plus.

Technical Skills

  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
  • Familiarity with Transportation Management Software (e.g., Revenova, SAP, AS400) is a plus.

Core Competencies

  • Strong verbal and written communication skills with the ability to interact effectively with both internal and external stakeholders.
  • Excellent problem-solving and decision-making capabilities in a fast-paced, team-oriented environment.
  • Ability to manage multiple tasks simultaneously with strong attention to detail and organizational skills.
  • Strong interpersonal skills with the ability to build and maintain positive working relationships across teams.

Additional Skills

  • Ability to manage conflict with professionalism and diplomacy.
  • Solid understanding of North American geography.
  • Knowledge of transportation and logistics industry trends is an advantage.

Work Schedule

  • Full-time (minimum of 8 hours per day) with flexibility to complete job duties. The schedule may vary based on customer needs and operational requirements.

Office Environment & Physical Demands

  • Climate-controlled office with moderate noise levels.
  • Physical requirements include sitting, walking, keyboarding, and occasional reaching.
  • Remote-hybrid schedule available after training period.

Key Internal & External Contacts

Following are the key contacts the position deals with on a regular and recurring basis in and outside Radiant:

Internal:

  • Customer Service: Support onboarding new accounts and resolve service issues
  • Pricing: Coordinate quotes and custom pricing for clients.
  • Carrier Procurement: Ensure carrier alignment and service delivery.
  • Administration: Assist with account setup and billing issues.

External:

  • Customers & Prospects: Identify new business, maintain relationships, provide service updates and quotes.

Featured Benefits

This role is eligible for various benefits including:

  • Insurance options for Employees (and their families) include Medical, Dental, Vision, STD & LTD insurance.
  • Health Savings Account with company contributions.
  • Flexible Spending Account.
  • Paid basic life insurance for employees.
  • Employees can enroll in a 401(k) retirement savings plan with employer match of 3.5%.
  • Sick Pay: 80 hours front-loaded.
  • Vacation Pay: 80 hours per year and increases based on tenure with the Company.
  • 8 days per year.
  • Employee Assistance Program.

Compensation

Salary Range: $50,000 - $60,000 annual salary range.

Starting pay for this role will vary based on multiple factors, including but not limited to an individual's education, work experience, skills, and job-related knowledge.

About Radiant

Launched in 2006, Radiant Global Logistics is a publicly traded, third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services.

Radiant's network brands and associated strategic operating partners have storied legacies embodying decades of experience and service in the transportation and logistics industry and include Airgroup, Adcom Worldwide, Distribution By Air, SBA Global Logistic Services, as well as the Radiant Brand itself. In all, It's the Network that Delivers!

Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Compensation details: 0 Yearly Salary

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Radiant Global Logistics, Inc.

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16 days ago

Customer Support Technician

Description:

Company Overview

At Opus IVS, our mission is to drive advancement in the automotive industry by assisting customers with complex vehicle repairs. Guided by our core values of Customer Focus, Innovation, Collaboration & Teamwork, and a Results-Driven approach, we continually strive to develop advanced technology that empowers us to fulfill our mission.

Opus IVS technology & products has been a leader in the industry since the late 90's. Opus IVS offers modern collision shops an integrated platform of leading diagnostics and calibration solutions, anchored by expert technicians and cutting edge, patented technology.

Job Overview

This position accurately documents customer interactions in the CRM and provides accurate information to customers using the OEM resources in a Call Center Environment.

Responsibilities:

  • Programming Vehicle ECUs correctly
  • OE scanning vehicles correctly
  • Documenting customer interactions properly within the CRM as a matter of record
  • Provide accurate information to customers using online OEM resources as needed
  • Positive position the value of the solution(s) provided
  • Troubleshooting all Opus IVS products/services
  • Other duties as assigned
Requirements:

Qualifications:

  • High School and successful customer service experience
  • Strong Windows Operating System Familiarity
  • Microsoft Office familiarity
  • Superior customer service skills
  • Strong problem-solving capabilities
  • Ability to communicate effectively both verbally and in writing with customers
  • Ability to multi-task

Preferred Qualifications:

  • OE/Dealer level diagnostic and programming experience
  • Automotive Repair experience/education
  • ASE Certification(s)
  • Call Center experience
  • Familiarity with SLAs and meeting Metrics
  • Familiarity with pre/post scanning of automobiles
  • Collision automotive experience
  • Bilingual a plus but not required

WHAT WE OFFER:

  • Competitive Pay: We know your value and we're not afraid to pay for it. We offer a competitive total compensation plan including salary, bonuses, tuition reimbursement, and a match contribution to your 401k.
  • Time Off: Besides our competitive paid time off package, employees receive paid holidays and floating holidays.
  • Benefits: We offer a comprehensive benefits package, including all the necessities such as medical, dental, and vision.
  • Opportunity: to be a part of a fast-growing company working to make the world safer!

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by state, federal, or local law.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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OPUS IVS INC

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16 days ago

Customer Support Representative - Merrimack

Job Description:

Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as Financial Customer Associates (FCA) in our Merrimack site.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role.

What to expect

As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.

  • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.
  • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.
  • Rewards & Recognition: Your achievements will be celebrated as you progress through the program.
  • This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Skills You Bring

  • Ability to establish rapport and relationships through effective communication
  • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.
  • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)
  • Proficiency in navigating and troubleshooting basic technology issues or systems.
  • Handle a variety of situations and conversations driving towards a resolution suitable for all
  • Self-motivated teammate with strong social skills who brings energy and passion to the team
  • Minimum 1 year of customer service experience
  • High School diploma or GED required

The Value You Deliver

  • A passion for helping people
  • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making
  • Provide outstanding customer service and communication via voice or digital channels

Note: Fidelity is not providing immigration sponsorship for this position

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

Shifts and Hours: Monday - Friday. Training hours are 8:30am - 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am - Midnight EST

Certifications: Category: Customer Service

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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Fidelity Investments

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16 days ago

Customer Support Representative - Covington

Job Description:

Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as Financial Customer Associates (FCA) in our Covington site.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role.

What to expect

As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.

  • Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.
  • In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.
  • Rewards & Recognition: Your achievements will be celebrated as you progress through the program.
  • This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Skills You Bring

  • Ability to establish rapport and relationships through effective communication
  • Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.
  • Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)
  • Proficiency in navigating and troubleshooting basic technology issues or systems.
  • Handle a variety of situations and conversations driving towards a resolution suitable for all
  • Self-motivated teammate with strong social skills who brings energy and passion to the team
  • Minimum 1 year of customer service experience
  • High School diploma or GED required

The Value You Deliver

  • A passion for helping people
  • Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making
  • Provide outstanding customer service and communication via voice or digital channels

Note: Fidelity is not providing immigration sponsorship for this position

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

Shifts and Hours: Monday - Friday. Training hours are 8:30am - 5:00pm EST and post training must be able to work an 8hr shift between the hours of 8:30am - 8:30pm EST

Certifications: Category: Customer Service

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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Fidelity Investments

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16 days ago

Customer Support Specialist (M-F, 9A-6P EST)

Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer:

  • Competitive pay

  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

  • Immediately vested 401K (US) or RRSP (Canada) with company match

  • Paid Vacation, Personal, and Sick Time

  • Paid maternity and paternity leave (US)

  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

  • Robust Employee Assistance Program

  • Employer paid Leap into Service Day to volunteer

  • Tuition Reimbursement for eligible programs

  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

  • Company culture of internal promotions, diverse career paths, and meaningful advancement

This position operates under the hours of Monday-Friday, 9A-6P EST (8A-5P CST)

We're Looking For:

A Customer Support Representative (CSR ) who will be responsible for providing superior technical support and troubleshooting for OPENLANE customers. This position will use a range of technical expertise including customer service skills, tools, and resources available to deliver effective solutions to technical issues.

You Are:

  • Customer Obsessed . You're someone who consistently puts the needs and satisfaction of customers at the forefront, striving to deliver exceptional experiences and build lasting relationships

  • Organized . You possess a high level of efficiency and effectiveness in managing tasks, information, and resources.

  • Tech-Savvy . You have a deep understanding and adeptness with technology, effortlessly navigating digital tools and innovations to solve problems.

You Will:

  • Identify, research, and resolve technical and end-user application failures and deficiencies.

  • Ensure proper follow-through on all directives, bulletins, and schedules from management.

  • Work to proactively identify areas where product improvements can be made to provide enhanced ease of use and functionality.

  • Educate and coach customers on best practices for using OPENLANE products and services.

  • Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments.

  • Thoroughly document all research and customer interactions in Salesforce (CRM) to ensure product and service reliability.

  • Assure customer acceptance of and quality of resolution. Identify and escalate issues that require advanced product knowledge or technical expertise.

  • Serve as a Subject Matter Expert for the design and development of training materials.

  • Use analytical and decision-making skills to offer options and resolve problems in a variety of contexts.

  • Continuously engage in self-directed learning opportunities to increase functional product knowledge

  • Document known errors, workarounds, procedures, and product-specific information.

Who You Will Work With:

Reporting to the Customer Service Manager, this role will support internal and external customers as they interact with the OPENLANE platform and offerings.

Must Have's:

  • Bachelor's degree or equivalent work experience

  • 2 + years customer service / contact center experience

  • General automotive knowledge

  • Experience troubleshooting hardware, software, and network related issues.

  • Ability to communicate clearly and concisely, both orally and in writing.

  • Demonstrated ability to quickly learn new technologies and a drive to solve problems efficiently and with creativity

  • Strong analytical, technical and problem-solving skills

Nice to Have's:

  • Experience with Salesforce, Five9, Slack, & Google Suite

  • Web Crawling/Search experience

  • Ability to retain knowledge of State/Local/Federal/ Contract Requirements for Role

  • Able to successfully manage tasks and inquiries for VIP clientele Customer Service including Phone Etiquette, Empathy and Active Listening

  • Eagerness to learn, take direction and feedback, multi-task, time manage, and problem-solve

Sound like a match? Apply Now - We can't wait to hear from you!

Compensation Range of

Hourly: $17.00 - $19.00
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OPENLANE

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16 days ago

Customer Support Analyst

DPPis seeking aCustomer Support Analystfor our client the banking industry in Columbia, SC. Work arrangement:
  • Hybrd: 3 days onsite, Friday and Monday remote.
  • W2 position; 6 months
Responsibilities and duties:
  • TheCustomer Support Analystreceives, investigates and responds to customer inquiries regarding complex products, services and issues via all channels through which customers are served.
  • Will train on new business applications and be prepared to support upcoming system implementations.
  • Maintains high levels of customer satisfaction, demonstrates commitment to quality, related to operational and technical support of complex products and/or processes of the Bank. Knowledge of major products and services and has the ability to apply this knowledge appropriately.
  • Learns existing business applications, how they interact with other applications and provides timely support to end users. Resolves customer/ Association partner inquiries and issues. Recommends appropriate solutions. Resolves complex or reoccurring issues.
  • Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.
  • Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Demonstrates support of teammates, second level staff, senior management, processes and procedures and assigned tasks to ensure the success of the Customer Support department and system deployments.
  • Ensures the customer's issue is fully resolved for all requests. Serves as a Core Support Services employee under the Bank's Short Term Emergency Plan (STEP) and is available to provide support when the Bank operates under this plan
  • Uses multiple system tools to search and troubleshoot questions and issues of systems and applications
  • Ability to manage multiple concurrent objectives, making effective judgments as to prioritizing and time allocation, as well as being accountable for personal self-development to include maintaining knowledge for supported systems.
Required knowledge, skills, and abilities:
  • Education and/or experience equivalent to an Associate degree in Business or technical discipline, as well as related experience or product knowledge to accomplish primary duties.
  • Experience in customer support/call center environment preferably dealing with PC and application software, mainframe and client server computer systems
  • Certified Help Desk Professionalpreferred.
  • HIPAAcertified preferred.
  • Ability to communicate/interact effectively with customers, users, technical experts, and all levels of management
  • Strong customer service orientation; desire to embrace technology as a means of improving service
  • Proven organizational skills and demonstrated abilities to establish priorities, take initiative, work under time pressures and exercise sound business judgment
Work environment:
  • This is a consulting opportunity with one of the largest financial institutions in South Carolina. Our client is a growing lending institution with over $39 billion in assets.
  • They place great value on their employees and consultants and offer a smoke-free work environment and business casual dress. Enjoy working in Columbia's revitalized downtown community, surrounded by institutions rich in culture, eclectic restaurants and retail stores.
Interested? Learn more: Click the apply button or contact our recruiterMaricelat(url removed)to learn more about this position (#(phone number removed)). DPPoffers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working withDPP. Authorized US Worker- US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time.EOE/AA/V/D
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DP Professionals

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16 days ago

Customer Support Representative - Healthcare Benefits

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Benefits Call Center Representative

Onsite in Chesapeake, VA

Excellent benefits and team atmosphere

$17.00/hr

Would you enjoy being part of a team that makes a difference in people's lives?

Do you love helping people solve complex problems and delivering solutions?

Join Conduent today!

About the Benefits call center Representative role:

As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee health benefits. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.

Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.

Requirements

We're looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:

  • Excellent communication skills
  • Must be willing to work at our Conduent facility in Chesapeake, VA
  • Keyboarding and MS Office proficiency
  • Great problem-solving skills
  • Ability to effectively multi-task
  • High school diploma or GED
  • Must have the ability to pass a background check, potentially including Employment and Education verification
  • In some instances, a drug test will be required (THC included)
  • Must be 18 years or older

Below is what you'll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!

  1. Apply to the role and provide your basic profile information (2 minutes)
  2. If you qualify for the role, a recruiter will reach out to discuss the opportunity!

Be part of the future

Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!

About Conduent

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every day.

We offer excellent benefits (medical, dental, and vision), a consistent work schedule, paid training, and a great work environment.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $29,640.00-$37,050.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

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Conduent Business Services, LLC

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21 days ago