The purpose of this classification is to coordinate various Human Resources functions, including recruitment and selection, new hire processing, electronic action forms and status changes, performance reviews, benefits administration, separations, job descriptions, training and development, employee recognition programs, and other assigned HR activities.
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Interprets, explains, and applies applicable federal, state, and local laws, codes, rules, regulations, policies, procedures, and standards; initiates any actions necessary to correct deviations or violations; reviews HR policies and procedures for compliance and recommends updates to reflect changes in laws, regulations, or organizational needs. Provides information and assistance to employees, supervisors, managers, directors, or other individuals regarding personnel issues, benefits, policies, procedures, timeframes, forms, or other issues; responds to routine questions or complaints; initiates problem resolution; assists with employee relations matters by gathering information, documenting concerns, conducting workplace investigations and coordinating with supervisors or management on resolution in accordance with Town policies and applicable laws. Processes a variety of documentation associated with department operations, within designated timeframes and per established procedures; prepares and maintains required compliance reports and documentation; ensures required labor law postings are up to date at all Town facilities. Coordinates and administers full-cycle recruitment and selection activities, from job postings and pre-employment screenings to interviews, offers, and onboarding logistics; ensures compliance with Veterans' Preference, Equal Employment Opportunity (EEO), Americans with Disabilities Act (ADA), and U.S. Citizenship and Immigration Services (USCIS) employment eligibility requirements. Coordinates preboarding and onboarding of new hires; reviews all required documents for hiring, including drug screen, physical, and background screening results; coordinates with departments to confirm start dates and communicate new hire details; coordinates with departments on requests for access, permissions and equipment for new hires; schedules and conducts general orientation and benefit selection meetings; answers questions relating to Town policies and procedures. Processes personnel actions; enters required information in HRIS/Payroll system in accordance with policies and procedures; verifies salary adjustments and updates performance review schedules; maintains integrity of HRIS data by performing regular audits, generating reports, and assisting with system upgrades or process improvements. Assists with activities involving employee training, education, and development; serves as the Town's liaison with various educational institutions; researches potential training topics and facilitators; contracts with instructors and coordinates training subject, place, and time; communicates training opportunities to employees. Coordinates activities related to employee separations; schedules and coordinates meetings with departing employees; advises departing employees of benefit termination dates and payout of any vacation or sick time balances; provides retirees with retirement information and application forms; provides information regarding continuation of benefits, eligibility for benefits, and premium amounts; verifies return of any Town-issued property; advises health insurance carrier to initiate COBRA notification letters; notifies Payroll, Information Systems, and other departments of employee separation dates to ensure termination of system access and processing of final pay. Processes performance review evaluations; informs directors of any past-due probationary reviews; reviews completed evaluations for unacceptable ratings and coordinates appropriate follow-up, including Performance Improvement Plans. Coordinates activities involving employee recognition programs; researches employee programs offered by other municipalities and organizations; creates and chairs an employee committee to review and create new recognition programs, and arranges such meetings, agendas, and communications; serves on the Employee Advisory, Employee Recognition, and Wellness Committees and any others assigned; coordinates Employee of the Quarter awards including collecting nominations and forwarding to Committee for review; disseminates selection information to all employees; prepares employee recognition certificates and coordinates award presentation meetings; coordinates employee service awards with departments. Provides verification of employment for authorized requestors. Provides FMLA forms and administrative policy to employees for leave requests; verifies eligibility for leave and ensures attachment of proper documentation for approval. Administers employee benefit plans, including medical, dental, vision, life, long-term disability, supplemental insurance, and other coverages. Coordinates the open enrollment process; plans and schedules benefits fairs; assists employees with open enrollment elections; ensures employee benefit selections are accurately updated in the system; updates and compiles benefit election and beneficiary forms, along with related documentation, and prepares benefits data and reports for payroll processing and submission to insurance carriers. Coordinates with insurance carriers to verify accurate coverage for employees; processes qualifying events for mid-year coverage changes; facilitates resolution of employee insurance billing and claim inquiries by coordinating with the Town's insurance broker and health insurance carrier; processes employee forms for death claims provides employer claim information as appropriate. Maintains up-to-date knowledge of applicable laws and regulations; stays informed on emerging trends and best practices in the profession; engages in professional development through reading, training, workshops, and conferences; maintains active professional affiliations. Maintains confidentiality of departmental issues and documentation.
ADDITIONAL FUNCTIONS Performs a variety of administrative tasks, including answering phones, providing applications and forms, assembling new hire packets, ordering office supplies, preparing documents, making copies, filing records, and processing incoming and outgoing mail. Provides assistance to other employees or departments as needed. Performs other related duties as required.
- Bachelor's degree in Human Resource Management, Business Administration, Public Administration, or closely related field.
- Three (3) years previous experience/training that includes human resources administration, recruitment, employee relations, and benefits administration.
- Must be able to handle complex problems encountered using knowledge acquired through training and experience.
- Must be able to effectively communicate with employees and supervisors, elected officials, outside agencies, and the general public.
- Must be proactive in matters relating to all aspects of human resources.
- Must be skilled in the use of Microsoft Office.
- A valid Florida driver's license is required. For application purposes, a valid driver's license from any state (equivalent to a State of Florida Class E) may be utilized with the ability to obtain the State of Florida driver's license within thirty (30) days from date of employment.
Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
Human Interaction: Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions.
Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
ADA COMPLIANCE Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying . click apply for full job details
