About the Job

Insight, a Dublin-based investment and financial management company, seeks a Desktop Support Technician to act as the Level 2 escalation point for the Service Desk and provide on-site support. The role involves diagnosing and resolving issues in a Windows Citrix VDI environment, laptops, mobiles, printers, and video conferencing devices.

You will maintain strong executive presence, deliver top-tier customer service, and work to improve end-user experience through proactive knowledge sharing and

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