Capgemini in Tampa, FL is seeking a Service Desk Analyst to provide Level 1 technical support for retail clients, handling back-to-back calls and contributing to a responsive IT help desk.
The role includes rotational shifts; requires 1–3 years of experience and ITIL V4 knowledge; you'll work with a B2B calling profile and be part of a collaborative technology team. Capgemini offers a comprehensive benefits package and opportunities to grow.
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