Client Services Executive - Financial Planning
Sutton Coldfield (Office based)
£30,000 to 35,000 depending on experience
Ref: JC/BCR/32442a
Bell Cornwall Recruitment are currently searching for an experienced Client Services Executive - Financial Planning or IFA Administrator with experience of working for an IFA to support the Independent Financial Advisors at a boutique financial planning firm in Sutton Coldfield.
The firm offers a full financial planning service to its clients helping individuals, business owners and families plan for a secure financial future.
The help with range of different 'products' from Pensions, Investments, Protection and more.
What we're looking for
You’ll have:
- Previous experience working as a Client Services Executive - Financial Planning or IFA Administrator within an Independent Financial Adviser (IFA) or financial planning firm.
- Experience using provider platforms and online systems to process new business, obtain valuations, manage existing policies and track applications.
- A good understanding of pensions, investments, ISAs and protection products.
- Excellent organisational skills and exceptional attention to detail.
- Strong communication and customer service skills.
What you’ll be doing
- Being the first point of contact for clients, providing a friendly and professional service by phone, email and in person.
- Managing advisers' diaries and arranging client meetings.
- Preparing client meeting packs, valuations and review documentation.
- Processing new business for pensions, investments, ISAs and protection policies.
- Submitting applications and ensuring all documentation is accurate and compliant.
- Monitoring applications through to completion and keeping clients and advisers updated on progress.
- Using provider platforms to obtain valuations, process transactions, request information and service existing business.
- Liaising with investment platforms, pension providers and insurance companies to resolve queries and obtain information.
- Preparing paperwork for annual reviews and ongoing client servicing.
(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)
