About the Job

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Lead, User Intelligence Research & Insights

Capital One

New York, New York, United States

22 September 2026

Capital One’s Experience Design (XD) organization seeks a Lead for User Intelligence Research in a hybrid, on-site friendly role in New York. You will plan and conduct connected studies, develop data-driven intelligence, and advance a system of rapid discovery and testing to inform design decisions. You will lead cross-team collaborations, drive insights into product roadmaps, and partner with analysts, design, product, and engineering to translate findings into usable customer experiences. #J-18808-Ljbffr