PHC’s Des Moines Call Center representative handles incoming calls, schedules medical, behavioral health, and dental appointments, and routes patient messages within the electronic health record (EHR). The role emphasizes patient service, accuracy, and timely communication in a fast-paced environment at the administrative office in Des Moines.
The position requires English and Spanish communication skills, 1–2 years in related fields, and a commitment to dependable, professional service.
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