About the Job

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Secure Voice Operations Engineer - 2nd/3rd Line, 24/7

BT Group

Corsham, England, United Kingdom

17 September 2026

BT Group is seeking a Voice Operations Professional for Corsham (7 days on site) to provide 2nd and 3rd line support for secure voice services and manage provisioning, incidents and changes across complex voice networks. The role requires working in PNCC with strict security requirements and DV UK Government clearance eligibility.

The ideal candidate will have knowledge of TDM, SIP, IP telephony, Windows server environments and ITIL processes, with a proactive approach to monitoring and

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