Scheduler - $20.69 - $25.64/Hourly
Company: PeopleCare Health Services
Location: Remote / Work from Home, with occasional office or training needs
Job Type: Full-Time
FLSA Status: Non-Exempt
About the Role
PeopleCare Health Services is hiring a Scheduler to help coordinate reliable, compassionate home care for our clients. This role is responsible for matching caregivers to client schedules, responding to schedule changes, supporting coverage needs, and maintaining strong communication with caregivers, clients, families, and internal teams. We are looking for someone who is organized, responsive, calm under pressure, and highly accountable . This role may be remote/work from home, which requires strong follow-through, professionalism, timely communication, and the ability to stay fully available during assigned working hours.
What You'll Do
Coordinate caregiver schedules based on client needs, caregiver availability, skills, and care plans
Ensure daily and weekend schedules are complete, accurate, and updated timely
Respond quickly to call-outs, schedule changes, missed clock-ins, and urgent coverage needs
Communicate professionally with caregivers, clients, families, and internal team members
Build positive relationships with caregivers and clients through consistency and follow-up
Identify scheduling barriers, open shifts, and coverage risks before they escalate
Maintain accurate schedule documentation to support compliance and EVV requirements
Partner with leadership and office teams to resolve scheduling, timesheet, or service concerns
Track open items, organize priorities, and communicate barriers with recommended solutions
Participate in scheduler meetings, caregiver check-ins, on-call rotation, and other duties as assigned
What We're Looking For High school diploma or equivalent required
Scheduling, staffing, recruiting, customer service, home care, or healthcare experience preferred
Strong communication, organization, and time-management skills
Ability to prioritize urgent needs and manage competing responsibilities
Strong problem-solving skills with a solutions-focused mindset
Ability to build trust with caregivers, clients, families, and team members
Comfortable using Microsoft Office and company technology platforms
Able to work independently while meeting team expectations and deadlines
Remote Work Expectations
This position may be eligible for remote/work-from-home status. Because scheduling directly impacts client care, remote employees must remain responsive during assigned work hours, maintain reliable internet access, protect confidentiality, complete work timely, and meet all communication and performance expectations.
Why Join PeopleCare? Remote/work-from-home opportunity
Meaningful work supporting clients and caregivers
Collaborative team environment
Opportunity to make a daily impact
Competitive benefits package, including medical, dental, vision, 401(k), and more
Working Conditions and Travel
• Prolonged periods sitting at a desk and working on a computer; physical effort generally sedentary, with occasional lifting requirements based on business needs.
• May be required to work weekends, nights, holidays, or on-call shifts as a regular part of the job.
• Work location may include remote/work-from-home, home office, and/or agency offices as assigned. Occasional travel to other locations may be required for training or business needs.
Equal Opportunity Employer
PeopleCare Health Services is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees feel respected, valued, and supported.
