About the Job

HCL Technologies IBS in Romford, UK, seeks a Head of UK Operations to lead client engagements and end-to-end delivery for onshore and offshore teams. You will ensure client satisfaction and drive strategic planning with key relationships across IT delivery, Change and Infra teams.

The role also drives profitability, forecasts revenue, and implements cost optimization while overseeing onshore operations such as contact centre, client finance, and actuarial areas, with travel as required.

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