City of Lincoln in Memphis, TN, is seeking a Desktop Support Technician to provide first- and second-level IT support across local and remote environments. The role focuses on hardware/software troubleshooting, incident documentation, and timely escalation to maintain SLAs across all shifts.
The position requires a high school diploma or higher, with 18+ months of IT support experience and strong knowledge of Windows 10/11, Office 365, and AD.
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