About the Job

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IT Support Specialist — Service Desk & ITIL Pro

D.A. Davidson

Chicago, Illinois, United States

20 September 2026

D.A. Davidson Companies seeks a motivated IT Help Desk Specialist in Chicago to support users across business groups, following ITIL principles and incident lifecycle. You’ll assist in-person and remotely, escalating when required while delivering strong customer service. You will diagnose hardware and software issues, assist with business applications, and contribute to a knowledge base, all while upholding security and confidentiality standards. #J-18808-Ljbffr