About the Job

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Machine Learning Engineer (Voice) (m/f/d)

Zaitgeist Innovation Group GmbH

Berlin, State of Berlin, Germany

3 November 2026

Charly answers the phone for more than 100 German municipalities — around the clock, in over 30 languages, hosted in the EU. Behind it is a small team in Berlin that ships fast: around 150 pull requests land in our repositories every month, and a good idea often talks to real citizens the same week. On the phone, the speech layer decides everything: does Charly catch a street name spoken in dialect, does the answer sound natural, does Charly avoid talking over people? We are now building this layer ourselves — with open models, on our own GPUs in Germany. That's where you come in. Your Role Select open STT and TTS models, fine-tune them on our domain with PyTorch and measure them properly against the baseline Serve models in production on our own GPUs in the EU: streaming, batching, quantisation, latency budgets and cost per call Build the voice agent's orchestration layer: turn-taking, barge-in, tool calls and the hand-over to our LLM agent (Python, FastAPI, pydantic-ai) Evals that gate releases: word error rate on anonymised calls, pronunciation and naturalness tests, end-to-end conversation evals — wired into CI Monitor quality in production and close the loop: from a failed call to a test case and to better training data Your Profile We welcome experienced candidates with several years of work on ML systems just as much as career starters who have mostly worked in notebooks so far Good PyTorch skills, ideally with hands-on experience fine-tuning speech or audio models Ideally experience with STT and/or TTS, e.g. Whisper-family models or modern neural TTS Experience with serving (GPU inference, streaming, quantisation, latency under load) is a plus — otherwise you will learn it with us A strong quality mindset: you don't ship without an eval, you distrust single examples, and you build benchmarks that predict real-world quality You use AI coding assistants every day and move fast without putting production at risk Nice-to-have: real-time voice (telephony/SIP, VAD, barge-in), privacy-preserving ML, German language skills What We Offer Real ownership: your models talk to citizens on live phone lines within your first month Our own GPU infrastructure in the EU and room to experiment A beautiful and central office right at Rosenthaler Platz 28 days of vacation per year Our Application Process 01 Application to jobs@zaitgeist.com 02 Short phone screen 03 On-site interview Python FastAPI Supabase Frontend TypeScript Next.js Tailwind Cloud EU hosting Docker Coolify Logfire AI / ML pydantic-ai PyTorch vLLM Ready for the next step? We look forward to meeting you. Send us your application with your CV and relevant projects or code samples. To filter out AI-generated applications, please start your cover letter or #J-18808-Ljbffr