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Chat & Email Support Specialist (Level 2)

Etech Global Services

Dallas, Texas, United States

22 September 2026

Etech Global Services, Dallas, TX, seeks a Customer Support Specialist, Chat and Email (Level 2) to deliver exceptional service via chat and email. You’ll resolve inquiries end-to-end, maintain professionalism under pressure, and contribute to knowledge bases and process improvements. You will collaborate with Operations, Product, and Engineering to streamline workflows and enhance the customer experience while adopting new tools and maintaining meticulous attention to detail. #J-18808-Ljbffr