About the Job

Mental Health Support Worker – Make a Difference Every Day

Location: Merchants House, Shipley, Bradford

£12.91 per hour

38.5 hours per week

Rotational shift pattern – days, waking nights & weekends

Full-time, permanent

A job where you can genuinely make a difference

At Northern Healthcare, we believe that everyone deserves the opportunity to live a fulfilling, independent life.

As a Mental Health Support Worker at our Merchants House service in Shipley, you’ll play an important role in helping the people we support build confidence, develop independence and achieve their personal goals.

This isn't just a job where you turn up, complete a shift and go home. You'll build genuine relationships, celebrate progress and be there for the moments that matter.

Every day is different – and every day, you can make a difference.

What will you be doing?

As a Support Worker, you'll provide person-centred support based on individual needs, preferences and goals.

Your day could include:

• Supporting with cooking, shopping and meal preparation
• Helping people manage medication and attend appointments
• Supporting budgeting and household tasks
• Encouraging people to access their local community
• Helping individuals discover new hobbies and develop life skills
• Providing emotional support and encouragement
• Promoting independence, choice and confidence
• Building positive, trusting relationships with the people we support
• Working as part of a supportive and dedicated team

You’ll be there to celebrate the big achievements and the little wins – whether that's trying something new, getting out into the community or taking another step towards greater independence.

What does the shift pattern look like?

This is a 38.5-hour-per-week role working on a rotational shift pattern.

You will be required to work a mixture of:

• Day shifts
• Waking night shifts
• Weekends

Our services operate 24 hours a day, so flexibility and the ability to work across the full shift pattern is essential.

Why Northern Healthcare?

We know that great support starts with great people, which is why we invest in our colleagues from day one.

When you join us, you'll receive:

• A structured induction and buddy programme
• Ongoing learning through our virtual learning platform
• Full training and development, including:

• Care Certificate
• First Aid
• Behaviour Support
• Mental Health training
• Health & Social Care qualifications (Levels 2–5)
• Leadership and management development

And that's just the beginning.

Grow your career with us

Whether you're looking to start your career in care or you're already an experienced Support Worker, we'll help you develop your skills and achieve your ambitions.

There are opportunities to progress into roles such as:

• Support Worker Champion
• Team Leader
• Deputy Service Manager
• Service Manager

Or, if you're happy doing what you love and making a difference every day as a Support Worker, that's absolutely fine too.

Your career is your journey – we'll support you along the way.

Our benefits

As part of the Northern Healthcare team, you'll also receive:

• £12.91 per hour
• 38.5 hours per week
• Free enhanced DBS check
• Free car parking at most services
• Blue Light Card and discounts
• Employee Assistance Programme with access to wellbeing support
• Refer-a-friend scheme – earn up to £400 in Love2shop vouchers
• Career progression and funded training opportunities
• Monthly and annual staff recognition awards
• A supportive team environment where your contribution is valued

What are we looking for?

You don't necessarily need previous experience in care. Attitude, compassion and a genuine desire to help others are just as important to us.

We're looking for people who are:

• Caring and compassionate
• Patient and understanding
• Good communicators
• Positive and reliable
• Interested in mental health and supporting independence
• Comfortable working as part of a team
• Flexible and able to work days, waking nights and weekends

Previous experience in care, mental health or supporting people with complex needs is welcomed.

A Level 2 or 3 Health & Social Care qualification is also beneficial, but it's not essential if you have the right attitude and willingness to learn.

Experience of caring for a loved one, family member or someone with complex needs can also provide valuable transferable skills.

Could you be the difference?

Being a Support Worker isn't always easy – but it can be incredibly rewarding.

You’ll have the opportunity to help someone take back control of their life, develop their confidence and achieve things they may once have thought weren't possible.

If you're caring, compassionate and ready to make a real difference, we'd love to hear from you.

Join Northern Healthcare and help us put people first and change lives.